Banking regulation is once again a hot topic for 2023. This latest debate centers on the relevance and efficacy of The Consumer Financial Protection Bureau (or TCFB). Proponents of deregulation argue that our current approach to consumer protection is broken. Regulatory supporters, on the other hand, view deregulation as a dangerous prospect that could leave millions of consumers at the …
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It turns out that the holiday season was more profitable than expected, considering inflation, lingering supply chain woes, and projected economic turbulence. People shopped longer, earlier, and spent more than they have in the last three years. According to data from the National Retail Federation, online Black Friday sales were up 2.3% compared to 2021, with $9.12 billion spent online …
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Let’s face it: the last 5 years have been incredibly turbulent for everyone. Business leaders and executives are no exception to the sentiment. We’ve seen the pandemic and its related supply chain and inflation woes, as well as political instability, and the normalization of hybridized work environments. Against all that is the backdrop of ever-increasing attempts at fraud in the …
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Restaurants, bars, and cafes have always been a target for fraud. That said, the food and beverage space hasn’t traditionally been an industry rife with chargebacks. Now, however, these businesses are becoming a hot target. What gives? Why does it feel like things are getting worse? The easy answer is that the economy has yet to recover from the pandemic. …
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Across the US, peak holiday shopping is in full swing. Thousands of merchants are so busy they scarcely have time to breathe, let alone worry about supply chain issues, inventory breakdowns, or customer service snafus. Yet… here we are. It’s the 2022 holiday season, and we’re still experiencing residual supply chain woes leftover from the pandemic, and will be for …
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After nearly two decades, I’ve had the pleasure of meeting dozens of highly-qualified leaders in technology. Many of the brightest minds I’ve had the pleasure to know have been women. In fact, successful women present in every aspect of the industry, from development and design to management and leadership. Yet… another thing that I can’t fail to notice is how …
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Contemporary workers are more concerned about their health than ever before. With increasingly sedentary lifestyles, quick and easy access to bad food, and exacerbating factors like the COVID-19 pandemic, it’s no wonder that workers are concerned. And, as we’ve seen, employers are paying attention. Employee happiness and wellbeing are becoming key issues for companies to address throughout employee tenures. Indeed, …
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The global Covid-19 pandemic touched every business vertical in some way. Few felt the pain as acutely as the travel industry, though. According to the International Civil Aviation Organization, global air traffic dropped by more than half in 2020, from 4.5 billion passengers in 2019 to 1.8 billion. The organization estimates the industry suffered a $370 billion financial loss due …
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I’m going to go on the record here to tell you that it’s a good idea to present as many payment options as possible to customers at checkout. You just don’t wade into any of these options with your eyes closed. Just like BNPL and other alternative payment options, introducing one-click payments will probably boost sales to some degree. After …
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Merchants are pretty well aware of friendly fraud by now, and for good reason. The problem has been getting consistently worse for over the last decade. It’s also a compounding problem. Why is this the case? Well, there are many reasons, but chiefly, it’s because digital commerce has become increasingly popular in the last few years. According to Forbes, eCommerce …
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