September 1, 2026

Payment Data Analytics: Turning Transaction Information into Business Intelligence

Most merchants are sitting on one of the most valuable business intelligence assets in their industry and treating it as an accounting record. Every transaction your payment system processes contains information about customer behavior, fraud patterns, operational efficiency, and revenue opportunity. The problem isn’t access to data. It’s that we’ve built habits around ignoring it. I’ve spent fifteen years working …

August 20, 2026

The BNPL Bubble: Sustainable Strategies for Merchants

The “buy now, pay later” story has always had two versions running simultaneously. In one version, installment payments are a conversion miracle: higher order values, new customers, reduced cart abandonment. In the other, they’re a dangerous liability, promising overleveraged consumers, regulatory exposure, and merchant fees that quietly erode margins that headline rates don’t reflect. Both versions are true, at least …

August 6, 2026

I’ve Been Nominated for the “Women in PayTech” Award at the 2026 Payments Awards!

I’m pleased to share that I’ve been named as a finalist in the Women in PayTech Award category at the 2026 Payments Awards! Being included among this group of industry leaders is genuinely meaningful to me, and I’m grateful to the organizers for the recognition. The Payments Awards celebrate excellence and innovation across the payments industry. Organizers spotlight the individuals …