When I look at the dispute patterns crossing my desk today, one thing becomes immediately clear: the subscription economy has fundamentally broken the traditional chargeback framework. We’ve taken a dispute system designed for discrete transactions and forced it to handle ongoing relationships, creating friction that benefits no one. Not merchants, not consumers, and certainly not the networks trying to adjudicate …
Continue readingThis week, we celebrated the completion of the 13th annual Paid for Grades program! I was unfortunately not able to attend the ceremonies in person. But, knowing that 169 ninth-grade students from five Pinellas County schools each receive their well-earned rewards, totaling $169,000, fills me with immense pride. These young people didn’t just improve their grades; they proved to themselves …
Continue readingGreat news! I’m thrilled to share that I’ve been named a finalist for the Visionary PayTech Founder award at the 2026 PayTech Awards! This recognition represents one of the most meaningful honors of my career, acknowledging not just my individual contributions but the collective impact our team at Chargebacks911 has made in transforming how the industry approaches dispute management and …
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