August 6, 2026

I’ve Been Nominated for the “Women in PayTech” Award at the 2026 Payments Awards!

I’m pleased to share that I’ve been named as a finalist in the Women in PayTech Award category at the 2026 Payments Awards! Being included among this group of industry leaders is genuinely meaningful to me, and I’m grateful to the organizers for the recognition. The Payments Awards celebrate excellence and innovation across the payments industry. Organizers spotlight the individuals …

July 24, 2026

The Scam Merchant Monitoring Program: New Mastercard Rules are Now in Effect

Mastercard’s Scam Merchant Monitoring Program went into effect on July 24, 2026. If you process card-not-present transactions, this change affects you. Not hypothetically, and not eventually. I mean right now. Today. The program adds a third layer of compliance monitoring on top of the Excessive Chargeback Program (ECP) and the Excessive Fraud Merchant (EFM) program that merchants already navigate. Understanding …

July 15, 2026

The Summer Travel Chargeback Problem Is Bigger Than Airlines Think

I was recently looking over some new data published by NerdWallet on the state of air travel in the US. According to the data, airfare prices have surged 26.7% year-over-year. The timing couldn’t be more consequential here; as we’re heading into peak travel season, consumers are already stretched thin. Operational disruptions continue to compound and the payments infrastructure that the …