November 5, 2026

The Downstream Problem: Hotels, Tours, & Car Rentals Pay for Other People’s Cancellations

Remember the nor’easter that blew through the upper Atlantic Coast of the US in late September? The storm flooded coastal regions, causing hundreds of thousands of households to lose power. The storm also resulted in immediate travel disruptions across the region. More than 1,000 flights were grounded, stranding travelers across the entire Eastern seaboard. Airlines were already anticipating a surge …

October 15, 2026

Big News — Brad Wiskirchen is Joining Us as CEO of Fi911!

I’m excited to announce that Brad Wiskirchen, Founding CEO of Kount, is now onboard to be Chief Commercial Officer of Chargebacks911 and Chief Executive Officer of Fi911! Brad really needs no introduction for anyone who has watched the fraud and identity space evolve over the last two decades. He helped build Kount from a startup into a globally recognized fraud …

October 1, 2026

How Chargeback Abuse Could Be Raising Costs for Everyone

When a business raises its prices, customers usually hear a familiar explanation. It may be that tariffs went up, shipping costs increased, labor got more expensive, or energy prices rose. But, there’s another meaningful cost source that gets less attention: losses tied to customers misusing the payment dispute process. When customers misuse the chargeback process to dispute legitimate purchases, the …