August 20, 2026

The BNPL Bubble: Sustainable Strategies for Merchants

The “buy now, pay later” story has always had two versions running simultaneously. In one version, installment payments are a conversion miracle: higher order values, new customers, reduced cart abandonment. In the other, they’re a dangerous liability, promising overleveraged consumers, regulatory exposure, and merchant fees that quietly erode margins that headline rates don’t reflect. Both versions are true, at least …

August 6, 2026

I’ve Been Nominated for the “Women in PayTech” Award at the 2026 Payments Awards!

I’m pleased to share that I’ve been named as a finalist in the Women in PayTech Award category at the 2026 Payments Awards! Being included among this group of industry leaders is genuinely meaningful to me, and I’m grateful to the organizers for the recognition. The Payments Awards celebrate excellence and innovation across the payments industry. Organizers spotlight the individuals …

July 24, 2026

The Scam Merchant Monitoring Program: New Mastercard Rules are Now in Effect

Mastercard’s Scam Merchant Monitoring Program went into effect on July 24, 2026. If you process card-not-present transactions, this change affects you. Not hypothetically, and not eventually. I mean right now. Today. The program adds a third layer of compliance monitoring on top of the Excessive Chargeback Program (ECP) and the Excessive Fraud Merchant (EFM) program that merchants already navigate. Understanding …