May 25, 2022

Paid for Grades: Breaking Records in 2022!

I am so pleased to announce that it’s been another successful year for Paid for Grades! With the largest group of participants in the program’s ten-year history, students, educators, and schools walked away with nearly $123,000 in donations and awards this year! We celebrated the winners May 18th at Hollins High School in St. Petersburg in our largest and most …

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May 19, 2022

Interconnected Links in the Chargeback Chain

The average merchant has probably experienced at least a few chargebacks by now. Chargebacks are more than just bank-level payment reversals for merchants. They include a bevy of fees, too. They also tend to hang around far too long, take up a heap of time, and ultimately sap companies of revenue. Businesses that aim to survive are vested in tracing …

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May 4, 2022

Are “Returnless” Refunds Good or Bad for Merchants?

Return receipt

Remember when Amazon dropped its ‘returnless refunds’ policy way back in 2017? Online retailers were in an uproar. The new policy allowed customers to claim refunds for items they didn’t have to ship back… just who could compete with a policy like that? Even though participation was optional, many sellers speculated that the policy set a bad precedent for refunds …

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April 20, 2022

How Augmented Reality Promises to Transform eCommerce

Augmented Reality eCommerce

Shopping just isn’t what it used to be… depending on who you ask; it’s better. As digital commerce is poised to swallow brick and mortar markets, 3-D technology might be the driving appetite for change. Don’t just take my word for it. Statista values the augmented reality market at nearly $31 billion. The market had more than 810 million active …

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April 5, 2022

Compassionate Leadership in the Post-Covid Workspace

Compassion Leadership

The Covid-19 pandemic is still “far from over,” according to the World Health Organization. As the experts explain, we’ll probably be feeling the aftershocks of the virus for several years to come. Most of us are very gradually trying to work our way back to some sense of normalcy. That’s not easy, though, as we’re getting bombarded with news stories …

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March 24, 2022

How Global Supply Chain Disruptions Impact the Payments Space

Supply chain issues that struck the globe during the pandemic haven’t gone anywhere just yet. Since 2020, the world has been experiencing a supply chain crisis like none before. Everything from everyday grocery items to expensive electronics have become so expensive that people are struggling to afford them. In some cases, goods have disappeared from shelves altogether. Commerce has gone …

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March 10, 2022

Can Global Conflict Lead to More Fraud Problems for Business?

The entire world has been rocked by the conflict in Eastern Europe. The payments space is no exception there. Historic sanctions that have already been levied against Russia in response to the violence. Russian banks have been restricted from using SWIFT to process payments, and card networks like Visa, Mastercard, and Amex have all suspended operations in the country. It’s …

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February 25, 2022

Health & Beauty: High Profits for Higher Risk?

What does it mean to be a “high-risk” merchant? Is it the products or services you sell that earned you that designation? Or, maybe your business has been labeled high-risk because of the business model you employ to sell those products. Or, could it be that your business has simply fallen victim to too many chargebacks? Whatever the case, being …

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February 2, 2022

Celebrating Cyber Safety Day: 5 Tips to Keep Your Kids Safe Online

Cyber Safety Day 2022

We at Chargebacks911 teamed up with the Center for Cyber Safety & Education to help promote Cyber Safety Day Tampa Bay, which took place on January 25, 2022. Through the event, hundreds of students across the Tampa Bay area received free education about making smart choices when it comes to internet safety. Cybersecurity professionals gave students advice on how to …

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January 12, 2022

Strong Customer Authentication: Exceptions, Exclusions & Opportunities

Every time a cardholder swipes their credit or debit card, the business has to first authenticate the buyer’s identity. This is no easy task in the card-not-present space. After all, how do merchants verify that the people on the other end of these transactions are the individuals they claim to be if the buyer and seller never actually meet? New …

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