In the eCommerce market, you always have to be on the lookout for “the next big thing” to help offer a competitive edge. Bots and new technology can help businesses drive sales online by creating a more personalized, one-on-one experience for buyers. This is part of an increasingly popular strategy being referred to as conversational commerce. Conversational commerce presents some …
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The Paypers recently published an article discussing a new study from the ECB about how fraud is on the decline. The data enclosed in the report helped shed some light on some key card fraud trends. In 2021, such fraudulent activities took a downturn, dipping to the lowest point since the initiation of data collection practices. This represented 0.028% of …
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I’m very excited to announce the appointment of payments industry leaders Guy Harris and Eric M. Hoffman to Chargebacks911! Guy is joining us as our new Chairman of the board, while Eric will take a position as our President of Interbank Solutions and will also serve as a board member. This is a fantastic development; it’s rare to find two …
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As the founder of Chargebacks911, I’ve taken it upon myself to champion the cause for a more nuanced approach to accountability within the diverse fintech landscape. This includes all the players in the game: money movers, payment processors, and software technology service providers. All work together to serve as a conduit for payments. In recent years, the fintech sector has …
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Just recently, the Federal Trade Commission (FTC) proposed changes to their Negative Option Billing rules for merchants. These changes could bear significant implications for subscription-based businesses. The FTC’s Negative Option Billing rules govern scenarios where customers are charged on an ongoing basis until they cancel a service. This is a common practice for subscriptions, trial offers, continuity plans, and pre-notification …
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Taxes were due earlier this month. That got me thinking: what about chargebacks? Chargebacks can have a significant impact on your business’s reportable revenue. However, even a lot of skilled accounting professionals are unclear about how chargebacks, and the revenue lost as a result, should be reported for tax purposes. It’s important to know how to report chargebacks to the …
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For a lot of value-conscious shoppers, certainty in what they’re buying is more important than getting a deal on an unfamiliar product that may not work or that they may not like. Of course, that’s only true to a point. Many decisions that consumers make are based on habit. However, that habit is cross-referenced against a kind of internal “risk-and-reward” …
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There’s an increasing need for powerful tools to help fight these financial crimes. Enter Visa’s Compelling Evidence 3.0 (or “CE 3.0”), a ruleset designed to provide strong evidence to help combat fraud. CE 3.0 offers a significant step forward in the fight against invalid chargebacks. However, it’s a bit overly-optimistic to believe that this will be the “silver bullet” against …
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Here’s a striking statistic: women are 23% more likely to drop out of STEM fields in college. This is despite the fact that they inherently embody strengths such as empathy and collaboration, which are vitally needed by corporations in tech industries. Globally, women represent only 33% of researchers, 22% of professionals working in artificial intelligence, and 28% of engineering graduates. …
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With markets still recovering from the pandemic, and the economic outlook being increasingly uncertain, confidence in the travel space is on shaky ground at the moment. Regardless, opportunities for growth are still plentiful. The American Automobile Association recently reported spring break international travel bookings are up 30% over last year. International bookings, in particular, seem to be leading the pack. …
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