April 20, 2023

Shopping Decisions are Based on Habit, but That’s Not the Only Factor

For a lot of value-conscious shoppers, certainty in what they’re buying is more important than getting a deal on an unfamiliar product that may not work or that they may not like. Of course, that’s only true to a point. Many decisions that consumers make are based on habit. However, that habit is cross-referenced against a kind of internal “risk-and-reward” …

Continue reading
April 6, 2023

Will New Visa Dispute Rules Reduce Chargeback Issuances?

There’s an increasing need for powerful tools to help fight these financial crimes. Enter Visa’s Compelling Evidence 3.0 (or “CE 3.0”), a ruleset designed to provide strong evidence to help combat fraud. CE 3.0 offers a significant step forward in the fight against invalid chargebacks. However, it’s a bit overly-optimistic to believe that this will be the “silver bullet” against …

Continue reading
March 29, 2023

Inspiring Girls to Enter STEM Begins in Elementary School

Here’s a striking statistic: women are 23% more likely to drop out of STEM fields in college. This is despite the fact that they inherently embody strengths such as empathy and collaboration, which are vitally needed by corporations in tech industries. Globally, women represent only 33% of researchers, 22% of professionals working in artificial intelligence, and 28% of engineering graduates. …

Continue reading
March 23, 2023

With Economic Headwinds Ahead, is the Travel Industry Prepared?

With markets still recovering from the pandemic, and the economic outlook being increasingly uncertain, confidence in the travel space is on shaky ground at the moment. Regardless, opportunities for growth are still plentiful. The American Automobile Association recently reported spring break international travel bookings are up 30% over last year. International bookings, in particular, seem to be leading the pack. …

Continue reading
March 16, 2023

I’ve Been Selected as a “Businesswoman of the Year” for 2023!

Great news! I’ve been selected as one of the Businesswomen of the Year for 2023 by the Tampa Bay Business Journal! It’s an incredible honor for me to be included among these incredible women. It’s a validation of everything we do at Chargebacks911, and of our hardworking staff who consistently bring their expertise, enthusiasm, and passion with them to work …

Continue reading
March 8, 2023

Mediating the Crypto Market: What’s the Takeaway from the FTX Collapse?

With the recent high-profile collapse of the crypto exchange FTX, the future is looking shaky for crypto enthusiasts. FTX’s collapse represents the largest cryptocurrency failure to date. No one is absolutely sure what the fallout will look like. This clearly underscores a core problem in crypto payments: value is volatile. Although blockchain technology does allow for greater transactional transparency, in …

Continue reading
February 22, 2023

Card Shimmers: Are You Ready for “Skimming 2.0?”

I had the opportunity to discuss the problem of card skimming at length in a recent interview with Fox 26 Houston. The piece hinged on a particularly startling new stat: there’s been a 700% spike in the card skimming activity since 2021. What’s most concerning is that this surge in skimming attacks have occurred even despite EMV mandates. So, what’s …

Continue reading
February 8, 2023

Responding to a Data Breach: 10 Steps to Safeguard Your Data

Data breaches are a real and present danger for everyone, but they’re particularly troubling for consumers. An estimated 254 million people were exposed during attacks on various financial organizations in 2022, with 9.4 million of those affected hailing from the US. Add to this targeted attacks conducted on popular social media platforms like Facebook, which was fined $277 million in …

Continue reading
January 25, 2023

How Open Banking & Data Sharing May Alleviate Regulation Concerns

Banking regulation is once again a hot topic for 2023. This latest debate centers on the relevance and efficacy of The Consumer Financial Protection Bureau (or TCFB). Proponents of deregulation argue that our current approach to consumer protection is broken. Regulatory supporters, on the other hand, view deregulation as a dangerous prospect that could leave millions of consumers at the …

Continue reading
January 13, 2023

Simple Returns Mitigate the Post-Holiday “Chargeback Hangover”

It turns out that the holiday season was more profitable than expected, considering inflation, lingering supply chain woes, and projected economic turbulence. People shopped longer, earlier, and spent more than they have in the last three years. According to data from the National Retail Federation, online Black Friday sales were up 2.3% compared to 2021, with $9.12 billion spent online …

Continue reading