In previous posts, I’ve discussed the need for greater gender parity in all forms of business, but especially in technology and finance. But, despite a clear need for workers, women are still vastly underrepresented in both of these sectors. So, what’s going on here? Why does gender parity remain an issue in the fastest-growing industry in the US? Why does …
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According to the 2022 Chargeback Field Report, friendly fraud remains a major concern for 65% of merchants polled. Considering that the merchants involved in the survey accounted for nearly every vertical, this is a hefty statistic that bodes ill for eCommerce at large. So, what’s happening here? Why is friendly fraud still a big problem after nearly a decade of …
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This September, Mastercard is scheduled to roll out an overhaul to their Mastercom platform, called Mastercard Collaboration. This update, which is very similar to what Visa did with their Rapid Dispute Resolution initiative, will be a mandatory platform for Mastercard disputes. The idea behind Collaboration is that merchants will receive advance notification about pending disputes, instead of getting a Mastercard …
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Visa’s Compelling Evidence 3.0 (CE 3.0) initiative is scheduled to go into effect April 15, 2023. A large portion of it applies specifically to disputes marked with reason code “10.4/Other Fraud–Card-Absent Environment;” a code often associated with friendly fraud. CE 3.0 will let merchants share additional evidence in regards to 10.4 disputes, demonstrating that a sale was both legitimate and …
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Every time you turn around, there’s a new scam to watch out for. Indeed, as fast as technology advances, cybercrime seems in lockstep, ready to leap at every opportunity to benefit from new gadgets and software. Merchants are desperate for a break from cybercrime and tech-based attacks. They tend to shy away from emerging tech out of fear that it’ll …
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The world experienced substantial changes over the last twenty years, particularly regarding technology and payment trends. Every year tech gets easier and more profitable for merchants and consumers. It provides more secure payments and enables a broader range of convenient payment options. That said, new options and opportunities can also create questions about how to manage these technologies. Let’s look …
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Despite women making up nearly half of the U.S. workforce, they are still vastly underrepresented in the science, technology, engineering, and math (STEM) workforce. According to the Society of Women Engineers (2022), women represent about 34% of all STEM workers. Moreover, women comprise about 44% of STEM workers with at least a bachelor’s degree, which shows marginal improvement from 42% …
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I am so pleased to announce that it’s been another successful year for Paid for Grades! With the largest group of participants in the program’s ten-year history, students, educators, and schools walked away with nearly $123,000 in donations and awards this year! We celebrated the winners May 18th at Hollins High School in St. Petersburg in our largest and most …
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The average merchant has probably experienced at least a few chargebacks by now. Chargebacks are more than just bank-level payment reversals for merchants. They include a bevy of fees, too. They also tend to hang around far too long, take up a heap of time, and ultimately sap companies of revenue. Businesses that aim to survive are vested in tracing …
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Remember when Amazon dropped its ‘returnless refunds’ policy way back in 2017? Online retailers were in an uproar. The new policy allowed customers to claim refunds for items they didn’t have to ship back… just who could compete with a policy like that? Even though participation was optional, many sellers speculated that the policy set a bad precedent for refunds …
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