November 30, 2023

10 Scams to Be on the Lookout for This Holiday

As we transition from Black Friday and Cyber Monday into the heart of the holiday shopping season, it’s important to balance our festive enthusiasm with a measure of caution. While most of us are focused on finding the perfect gifts and enjoying the season, it’s also a time when scammers are particularly active, seeking to exploit the holiday rush. Nobody …

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November 15, 2023

4 Fraud Trends Coming This Holiday Season & How to Respond

‍This holiday shopping season is shaping up to be quite distinctive. Even with high interest rates and prevalent economic uncertainty, consumers are not expected to cut back on their spending overmuch. However, they are likely to explore different avenues for their online purchases and seek speedier transactions, lower costs, and seamless customer experiences. Deloitte forecasts a year-over-year eCommerce sales growth …

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November 6, 2023

Revenue Leakage: The Cost of Overlooking Billing Descriptor Errors

Success in the eCommerce ecosystem is shaped by numerous elements. The humble billing descriptor — something which you might easily overlook — is one of the most important. Findings from the 2023 Chargeback Field Report give us food for thought on the subject. The report shows that about one-third of cardholders confess to being confused by billing descriptors on their …

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October 19, 2023

Decentralized Finance (DeFi): Finding the Right Balance for a Prosperous Future

Imagine a financial world where you’re the true master of your money, without the watchful eye of big banks or brokers. That’s the vision which DeFi, or decentralized finance, brings to the table. In essence, DeFi is like the “Wild West” of finance — exciting, uncharted, and full of potential. But as with any frontier, some believe DeFi might have to …

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October 10, 2023

Fintech: the Great Diversifier

Over the years, the financial industry has been riddled with stereotypes, dominated by old norms and biases. But, since venturing into the world of fintech, I’ve witnessed firsthand how technology has revolutionized finance and taken pivotal steps towards diversifying it. What I Mean When I Say “Diversity” In this context, diversity isn’t limited to gender, race, or ethnicity. It encompasses …

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October 4, 2023

I’m Proud to Announce I’ve Been Named the 2023 “Philanthropist of the Year”!

I’m very excited and proud to announce that I was selected as the winner of the 2023 Philanthropist of the Year title at the 13th Annual Globee Business Awards! As the presenters explain, this esteemed award recognizes “outstanding individuals, teams, or organizations that have demonstrated exceptional commitment and dedication to philanthropy within the business realm.” It celebrates those who have …

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September 20, 2023

What Does it Mean to be an Entrepreneur?

The path to entrepreneurship is full of unpredicted twists, obstacles, and cul-de-sacs. It’s characterized by countless nights spent wide awake, plans that falter, funding that doesn’t materialize, and anticipated customers that never arrive. The process of launching a business can be so demanding that it’s natural to wonder why anyone voluntarily embarks on such an endeavor. Nonetheless, thousands of individuals …

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September 7, 2023

Despite Temporary Retraction, BNPL Market Will Continue to Grow

The “buy now pay later” (or “BNPL”) concept is nothing new. After all, that’s how credit cards have worked for generations, as well as layaway plans and other credit lines long before that. However, the digital age has given it a fresh lease on life. Dedicated BNPL services are transforming the payments space. It’s true that these services faced a …

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September 5, 2023

I’m a Finalist for ‘Security Leader of the Year’ at the Women in IT Awards!

I’m very excited and proud to announce that I’ve been nominated for the Security Leader of the Year award at the 2023 Women in IT Awards! Judges considered examples of my work, the ROI our clients receive, and the methodologies of implementation before making their decision. They also looked at the impact of Chargebacks911 on other stakeholders, and our strategy …

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