I am deeply honored to say that I’ve been selected by the folks at American Banker as the winner of the Most Influential Woman in Fintech award for 2024! I want to start by extending sincere gratitude to everyone who has supported me along this journey. I’m very proud to have been recognized by American Banker, and being put forward …
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As we approach the peak of summer, travel businesses are bracing themselves for what could shape up to be the busiest season since the pandemic. Businesses within the travel industry — including airlines, online travel agencies, car rental firms, hotels, and others — will likely experience an increase in demand. However, the anticipated travel boom also presents significant challenges. With …
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Back in February 2022, Klarna announced it was incorporating its “Pay in 4” payment option into a physical Visa card issued by WebBank, enabling consumers to use it in stores and online. At that time, they mentioned that interested consumers could join a waitlist to receive the card soon. But, while it’s unclear how many cards were actually issued, the …
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Last April, Visa launched its Visa+ service to connect different peer-to-peer (P2P) payment apps, enabling instant transfers to participating digital wallets. Initially, Visa+ aimed to be accessible to Venmo and PayPal users across the US by mid-2024. Building on that foundation, the recent launch officially introduces the service to its first partners: PayPal, Venmo, and DailyPay. Throughout 2024, Visa+ will …
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I’m thrilled to share that, through the Paid for Grades program, freshmen from Lakewood, Boca Ciega, and Hollins high schools have earned a total of $164,000 for themselves, their mentors, and their schools this week! This amazing achievement comes after their hard work and dedication in completing the 11th Annual Paid for Grades program. This is a literacy initiative, supported …
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There’s a boom underway in digital banking options that cater specifically to small- to medium-sized businesses. SMBs are progressively opting for more digital-first banking solutions. They’re driven by a desire for increased flexibility, time-saving processes, and enhanced transparency in their banking engagements. This pivot towards digital-first strategies marks a significant departure from traditional, physical banking. But, running counter to this …
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Recognizing each customer’s unique journey is not just a nicety; it’s a necessity. Gone are the days when simple demographic snapshots could predict a person’s banking needs. The concept of behavioral banking hints at a future where banks see customers as more than just numbers. It’s time to start seeing banking customers as individuals with distinct stories. From my perspective …
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As a business owner, I can say that understanding and adapting to the preferences and behaviors of different generations is necessary for long-term success. Currently, one of the most pressing challenges we face on this front is integrating Gen-Z into the credit economy. Unlike their predecessors, Gen-Z shows a noticeable reluctance to engage with traditional credit systems. To effectively bring …
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In our day and age, everyone is racing towards creating the smoothest, most hassle-free customer experiences. Banks are no exception to this rule. The idea of introducing hurdles into the customer experience might sound a bit backward. It’s easy to think of friction as something to avoid at all costs, especially when providing that quick and easy experience is the …
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The revised payment services directive, or PSD2, has played a big part in fraud management rules since its introduction in 2018. With PSD3, however, payment service providers (PSPs) can use personal data to prevent fraud without asking each customer for permission, as long as it’s for stopping fraud. Now, more people and businesses involved in making and receiving payments, not …
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