November 20, 2017

Top 3 Lessons to Learn from the Equifax Hack

equifax

New Technologies, Standardization & Education are All Vital Components While we’re focused on the upcoming holiday season, we can’t forget about a very large shadow hanging over the festivities: Equifax. The biggest data hack in history compromised the identities of 145 million Americans; nearly half of the country’s population. The thieves gained access to consumers’ Social Security numbers, home addresses, …

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October 25, 2017

Customer Data: The Key to Happy Holiday Sales

Customer Data

eCommerce Will Grow 16% During Holiday 2017—Are You Ready? It’s just about that time again. The year is winding down, and the holiday shopping season is upon us. According to the National Retail Federation, we can expect overall retail sales to rise between 3.2% and 3.8% during Q4 2017, reaching close to the $685 billion mark in the US. That’s …

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September 20, 2017

Machine Learning: The Future of Fraud Prevention?

Machine Learning

Machine Learning is Just One Part of the Solution You could say that fraud and eCommerce security have a very roundabout, symbiotic relationship. As security tools and strategies improve, so do the schemes fraudsters employ to get around those roadblocks. In turn, these new threat sources create the need for new, more intelligent, and more dynamic responses. Unfortunately, this also …

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August 16, 2017

Going Cashless: Can it Really Happen?

Exploring if—and When—We Might See the World’s First Cashless Economy Once seen as very improbable, the real possibility of the first “cashless society” is a hot discussion topic these days. Many speculate that the first economy to go completely digital will be India. Surprising, considering just 2% of all transactions in the country were non-cash less than five years ago. …

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July 7, 2017

Account Takeover Fraud: The Latest Threat for eCommerce Merchants

Account Takeover

Exploring One of the Fastest-Growing Online Fraud Threats Account takeover fraud, or ATF, is exactly what it sounds like: a fraudulent action involving the unauthorized use of a legitimate customer account, usually by phone or internet. In this situation, the word “takeover” doesn’t mean removing the account owner from the picture; in fact, quite the opposite. Having that legitimate customer …

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June 2, 2017

3-D Secure 2.0: What Does It Mean for eCommerce Fraud?

3-D Secure

Will 3-D Secure End Fraud & Chargebacks Once & For All? EMVCo, the industry body that represents interests of the major card schemes, introduced 3-D Secure 2.0 back in October 2016. According to the organization, 3-D Secure 2.0 will improve the customer experience and deliver unmatched security. But will the technology really be as impressive as it sounds? The Benefits …

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May 22, 2017

Young Consumers Love Recurring Billing

RecurringBilling

Making the Most of the Business Model Embraced by Millennials Consumers and businesses constantly experiment with new ways to trade and share ideas. One of the best examples is in the rapid growth of the “subscription economy”—a reference to the rise in long-term business models based on recurring billing. However, consumers are embracing the subscription economy at very different rates …

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May 10, 2017

Monica’s Payments Expertise Recognized by PaymentsSource

Most-Influential-Women-in-Payments

Receives ‘Most Influential Women in Payments’ Award at Card Forum Event I was honored to be selected for the 2017 Most Influential Women in Payments list back in March. Even more rewarding, was the opportunity to meet and share ideas with the 24 industry leaders and innovators with whom I shared this distinction at this year’s Card Forum event on …

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April 20, 2017

The Dark Side of Biometric Authentication

Will Biometrics Be More Harm than Help in Stopping Fraud?

Will Biometrics Be More Harm than Help in Stopping Fraud? Biometrics have taken a leading position in antifraud technology since the introduction of Apple Pay in late 2014. It’s not hard to appreciate the applications of fingerprint, facial recognition, and other biometric technologies for eCommerce fraud prevention. However, is it possible that we may be jumping to premature overreliance on …

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