The Mysterious Thieves of the Business World Without a steady stream of revenue, a business will flounder. When funds mysteriously go missing, trouble is brewing. But what makes your hard-earned money slip through your fingers? Unfortunately, that is a question merchants often have trouble answering. The Mystery Solved I’ve personally worked with thousands of merchants. I oversee millions of credit …
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What is Friendly Fraud and How Does It Affect Merchants? Friendly fraud is a relatively new threat to ecommerce merchants. It steals revenue and, if not managed properly, can threaten the longevity of a business. Friendly Fraud Defined Friendly fraud is not actually friendly; the action derived its name from the type of person committing the fraud. Friendly fraud is …
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Anticipating Fraud During the EMV Card Transition What Merchants and Consumers Need to Know about EMV Fraud Trends In 2014, US retailers lost $32 billion to payment card fraud, a 38% increase from the $23 billion lost in 2013. LexisNexis went on to report this fraud loss is equivalent to 0.68% of revenue. Payment industry members are in the process …
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What Every Merchant Needs to Know About Chargebacks Sadly, there is a topic of discussion that is often omitted from conversations about business startups. Despite an ecommerce newbie’s best efforts to embark on a well-researched, carefully structured endeavor, there is one subject merchants know very little about. And that lack of knowledge can easily lead to a business’s demise. Chargebacks: …
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Gender equality in the workplace has been a well-publicized societal issue for decades. While some areas of the workforce are seeing an equalization between men and women, there is one field where women are woefully underrepresented. Monica Eaton recently sat down with John Barbanbas to discuss the shortage of female involvement in the tech industry. Current Barriers to Success During …
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How good is a jury composed of only one type of person? No matter how nice and intelligent the people are, they probably won’t come to the best decision, says Monica Eaton, the chief information officer of Global Risk Technologies. The same is true when it comes to IT decision-making, says Eaton-Cardone, who’s part of the exclusive club — …
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Monica Eaton was running an e-commerce business when she ran into every retailer’s nightmare: Visa and MasterCard had frozen hundreds of thousands of dollars of her funds and she could not fill orders for her customers. The problem, according to the credit card companies, was too many disputed transactions, or chargebacks, many of them due to fraud. In learning …
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Following her recent appointment as Chief Information Officer (CIO) of Global Risk Technologies, I have been getting to know Monica Eaton. As well as bringing a wealth of experience to her new role, Eaton-Cardone is an active member of several professional organisations, including The American Business Women’s Association. Being a passionate advocate of enabling more women to take up leadership …
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