July 29, 2021

Collaboration is Key to Chargeback Management in 2021 & Beyond

2021 Field Report

We’ve been through a whirlwind of ups and downs over the last eighteen months. Even as we begin to return to a sense of normalcy, we’re still not entirely in the clear. Throughout the pandemic, merchants had to adapt to a new way of doing business. Many were forced to embrace new payment methods, including card-not-present options like eCommerce and …

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July 5, 2021

LIFT: Elevating Women Through Mentorship

LIFT: Elevating Women in Fintech

Having someone to guide you on the path to success is one of the greatest assets a budding entrepreneur can have. Throughout my own journey, I’ve had the honor of interacting and learning from some real powerhouse leaders in the industry. As a female business owner in the fintech sector, I’ve seen firsthand how little representation there is in the …

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June 3, 2021

Paving the Way for Future Leaders With Paid for Grades!

Paid for Grades 2021

As another school year closes out, I’m happy to say it’s been another successful year on the Paid for Grades front! Eighty-eight freshman students from Boca Ciega, Lakewood, and Hollins High Schools successfully completed the Paid for Grades program during the Spring 2021 semester. Of course, that means each of them was entitled to a $500 cash prize in recognition …

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May 12, 2021

Examining the Role of Women in STEM Fields

Women in STEM and Tech

The road to achieving equal representation for women in STEM fields has been slow, and it certainly hasn’t been easy going. Even though we’ve seen massive improvements in the business world over recent years, the battle is far from being won. We can trace the growth of women filling business roles back to education. For example, data shows that women …

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April 14, 2021

The Pros and Cons of Introducing New Payment Options

Payment Channel Innovation

COVID-19 shutdowns across the country, along with ongoing concerns about infections, have (understandably) led to increased consumer resistance to in-person shopping. As a result, many turned to eCommerce as a safer channel to do business. Other embraced alternative purchasing methods such as contactless payments, click-and-collect, and curbside pickup. One recent study showed that consumers spent $861.12 billion through remote channels …

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March 8, 2021

Spotlighting Female Professionals for International Women’s Day

Chargebacks911 International Women's Day

Anyone who knows me is aware that I’m a longtime, committed advocate of women taking on professional and leadership roles in technology. With today being International Women’s Day, I wanted to take this opportunity to shine a light on some of the amazing women with whom I have the privilege of working every day at Chargebacks911! Why it Matters At …

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March 4, 2021

#ChoosetoChallenge the Status Quo for International Women’s Day!

International Women's Day

I’m incredibly excited and proud to share that I was featured on the official website of International Women’s Day! This global celebration recognizes the accomplishments of women; specifically, their roles in social, economic, cultural, and political achievements around the world. However, in addition to celebrating the progress we’ve made to achieve gender parity over the years, IWD is also an …

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February 11, 2021

Wnet Helping Promote Women in Payments

Wnet Member Monica Eaton

I’m excited to announce that I’ve been invited to join Wnet, or the Women’s Network in Electronic Transactions! Throughout my career, I’ve had the honor to be a member of many different professional organizations. I’ve participated in professional and trade groups, as well as more focused, interest-based organizations. Few of these are as intimately important to me as Wnet, though. …

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January 11, 2021

5 Tips for Job Seekers During an Era of Remote Work and COVID-19

Tips for job seekers

Whether you’ve just graduated college, decided to switch careers, or been impacted by unemployment due to the COVID-19 crisis, job searching in the middle of a pandemic is a daunting task. Everyone wants to know what you plan to do, and everyone has an opinion of what you should be doing. Frankly, it’s exhausting, even during normal circumstances. With unemployment …

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