Monica Eaton’s Journey to Success

Monica Eaton is known as an international entrepreneur, as well as a speaker, author, and industry thought leader. Her skill, abilities, and interests are as diverse as her accomplishments.

Her professional success, however, grows from her personal attributes. A dynamic and inspirational leader, Monica Eaton values hard work, collaboration, and innovation — all made stronger by relentless determination.

Monica’s specialized skillset has enabled her to excel in numerous areas.

• Product and technology system development
• eCommerce retention
• Risk relativity and threat metrics analysis
• Sustainability and agile process design

Starting Strong & Building for the Future

Monica’s dedication to succeed began at an early age. Entering the workforce at the early age of 12, she pushed boundaries and expected limitations from the start, becoming one of the company’s highest achieving employees.

After graduating from high school at the age of 16, Monica began work on a college degree in art and architecture while maintaining two jobs. She sold her first business when she was 19 and has been leveraging her entrepreneurial spirit ever since.

Monica has launched several successful business ventures over the years, often teaching herself the necessary skills and developing the needed technologies for each new endeavor.

Monetizing hidden assets has become one of Monica’s strongest areas of expertise. By identifying voids in the market, she can consistently create opportunities that are overlooked through traditional sales strategies. Her in-demand abilities have helped reduce risk and optimize profitability for companies like Ford Motor Company, Nextel, NatureMade, and MetRx.

Chargebacks911: Addressing Challenges & Creating Solutions

As an online merchant, Monica grew her business by breaking through barriers and rethinking conventional corporate wisdom. From all outward appearances, her business was thriving. Behind the scenes, however, payment processing issues were undermining her entire operation.

While she could identify the problem and how it could be resolved, she quickly discovered there was no easy answer available. Service providers were not able to supply the solutions she needed. Simply put: the technology didn’t exist. Ever the entrepreneur, Monica set out to do what she did whenever she faced an insurmountable problem.

The solution didn’t exist. So she created one.

Through research, testing, and many failed experiences, Monica discovered that her original solution had been too simplistic, but that it was possible to solve the previously unmanageable threat. She became a self-taught expert, the only one of her kind in the payments industry, initially helping fellow merchants but eventually being asked to consult with some of the biggest names in the financial industry.

Today, Monica’s proprietary technologies and solutions remain unrivaled. She’s parlayed her self-taught education into world-renowned businesses. Chargebacks911® has become the industry’s leading chargeback remediation firm, while its sister company, Fi91, delivers award-winning solutions that help bridge the gaps between consumers, merchants, and financial institutions.

Beyond Corporate Success

Monica continues to search for ways to better serve merchants while lobbying for industry-wide innovation. She also tirelessly works on programs that give back to the community.

Paid for Grades, Monica’s student incentive program, provides literacy tutoring services, career-planning lessons, and general life-skill acquisition. A strong voice for women who want to succeed at the highest levels of business IT, Monica also created LIFT: Elevating Women in Fintech, a micro-mentoring program to encourage women in STEM globally.

Monica is also noted as a strong voice for women who want to succeed in business at the highest levels of IT enterprise. She advocates for the dreamers, the risk takers, and those who experience advancement barriers simply because they are female.

Monica’s other volunteer experiences and community involvement include:

• Community Learning Center volunteer tutor, president
• Make-A-Wish Foundation advisory board member
• Pinellas Education Foundation fundraising committee member
• Kiwanis volunteer

Monica has been honored with awards and accolades from a wide range of organizations, including:

Monica is a member of various professional organizations, including:

• Electronic Retail Association
• NACHA – Electronic Payments Association
• Women In Technology International
• Electronic Transactions Association
• St. Petersburg Chamber of Commerce
• American Business Women’s Association
• Clearwater Development Board
• Women’s Network in Electronic Transactions

Time and time again, Monica Eaton has proved that nothing is impossible if you have the right attitude. She is an inspirational and encouraging leader in both her personal and professional life.