May 14, 2019

Woman in STEM: Are We Helping or Hurting?

Woman in STEM: Are We Helping or Hurting?

As an IT executive and entrepreneur, I am consistently pushing academic leaders to focus on improving outcomes for women in STEM (science, technology, engineering and math) programs. I believe this is important, not just on a gender-equality level, but also because it’s better for society as a whole: having all the research and input from such important areas largely limited …

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March 22, 2019

Voice Search: The Next Big Thing for SEO

Voice Search: The Next Big Thing for SEO

How many of the questions you ask aloud every day start with the words “Alexa…” or “Hey, Google”? More and more, people are giving up the standard query box for the convenience of voice search. As the technology powering these systems advances, I’m certain we’ll see even more users turning to Siri or Alexa to track down the information they …

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January 17, 2019

Love Them or Hate Them, Chatbots Can Help

One of the messages I am constantly emphasizing is how essential it has become for eCommerce merchants to offer fast, responsive customer service. If there is any way a merchant can provide live 24/7 support, that is always the way to go. But I recognize that doing so is not always economically feasible. Some companies see chatbots–those little pop-ups that …

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January 3, 2019

Moving Beyond Bitcoin: The Blockchain Revolution

Moving Beyond Bitcoin: The Blockchain Revolution

There’s been a lot of talk over the last year—and even more over the last few weeks—about the roller coaster ride and alleged eminent crash of Bitcoin. Sometimes it feels like all the news is negative, and the naysayers simply can’t wait for the currency to flatline. Part of that, of course, is the nature of the reporting business. All …

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October 23, 2018

Check Out My Latest Feature for Internet Retailer Magazine

Data is Digital Gold. That Makes it a Top Priority for Fraudsters. What are fraudsters looking for in the digital age? Is it Cash? Card numbers? Maybe, but more often than not, data is the real treasure fraudsters are hunting for, as I explained in a new feature in Internet Retailer magazine. Thanks to author April Berthene (@AprilBertheneIR) for inviting …

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August 30, 2018

Monica’s Latest Interview for Female Insight Zone Podcast

Female Insight Zone Podcast

My Business Journey & Philosophy to Promote Women in Tech I had the opportunity to join Dr. Maribeth Kuzmeski as a guest this week on her fantastic podcast, The Female Insight Zone. We had a fantastic conversation! I was able to talk about my journey as an entrepreneur, as well as my business expertise. The most important point we touched …

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May 17, 2018

I’m Shortlisted for the Woman in PayTech Award 2018!

Monica Eaton a Finalist for Woman in PayTech Award 2018

I’m Incredibly Grateful for this Latest Honor! The Woman in PayTech Award recognizes a group of women every year who demonstrate a commitment to innovation in solutions, processes, and technologies. As such, I’m incredibly proud to announce that I’ve been selected as a finalist for this year’s award!

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April 11, 2018

3 Things You MUST Know About Visa Claims Resolution

Monica Eaton Covers VCR Basics for Lloyds Bank

New Video Feature Dives into the Visa Rule Overhaul Haven’t done your research on Visa Claims Resolution yet? Visa Claims Resolution, or VCR for short, is the card association’s new global framework for initiating, processing, and resolving transaction disputes. Now you can throw everything you thought you knew about Visa chargebacks out the window, because VCR rebuilds the entire process …

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March 22, 2018

Your Home May Be Smart…But Is It Secure?

Secure Smart Home

Can You Protect Your Smart Devices From Invasion? Here’s 4 Basic Tips to Get Started We’re all accustomed to taking certain security precautions with our computers, phones, and tablets by this point. We know to watch for phishing sites, change our passwords regularly, and to never give out sensitive information. Unfortunately, we don’t always use these strict standards regarding smart …

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