I see more and more eCommerce merchants struggle these days to maintain the right balance between effective fraud mitigation and an optimized customer experience. The motto of our age might as well be “I want what I want, and I want it now.” Unfortunately, the need to make online transactions as smooth and effortless as possible often clashes with merchants’ …
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According to documentation the company presented to banks this week, Visa is planning to restructure the rates US merchants pay to accept its cards. The largest such change in over 10 years, the move is part of an overall push to convert more check-writing consumers into payment card users.
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Following on an announcement last August, a Google blog post released earlier this month elaborated on the company’s plan to limit insecure cross-site tracking. As they explain, they will soon begin “treating cookies that don’t include a SameSite label as first-party only, and requiring cookies labeled for third-party use to be accessed over HTTPS.”
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The start of a new year—and a new decade—is always a good time to stop and gain one’s bearings. Whether I look forward or backward over a ten-year span, what I see most are changes. Specifically, I see technology rapidly altering the way we live.
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According to the informative article I just read, AM radio is dead. The author very clearly stated that the “distracting, degraded, static-y AM” radio system had long outlived its usefulness and that the FCC should intervene and put the obsolete format out to pasture.
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Despite a roller-coaster run on Wall Street, the back-and-forth with China on tariffs, and even a late Thanksgiving, overall spending this holiday season is expected to reach new milestones. In fact, forecasters are suggesting this may be the first time the US crosses the $1 trillion mark for the season. Even the most conservative predictions call for a 3-4% (YoY) …
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It sometimes seems like the state of our economy at any given time totally depends on who you talk to. One source will cite slow upticks in consumer confidence, another will talk about the elusive coming recession, almost as if trying to will it into existence. Politically motivated speakers will boast about thriving markets when trying to get reelected…or spout …
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Here’s a scenario: a man—let’s call him Ted—has been researching high-end driving irons for months. He knows what he wants, and he finally finds one at an online sporting goods store for just under $250. He even pays extra for two-day delivery. By the weekend he’s holding it in his hands, taking practice swings on his patio, and feeling a …
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One thing I am often asked is how merchants can tell if they actually have a chargeback problem. On the surface, the answer seems obvious: if you have chargebacks, you have a chargeback problem, right? But maybe it’s not obvious: the question almost always comes from someone running a smaller business, and the individual typically has a limited familiarity with …
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I fight fraud for a living. So, trust me when I say, there is no way to be absolutely, 100% secure from fraud. It simply can’t happen. Even if we were somehow able to eliminate 99.99% of the fraudsters on the planet, there would still be a few of them out there we didn’t catch … and it only takes …
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