Monica Eaton-Cardone is a highly-sought-after public speaker. She speaks from a position of self-taught, hands-on experience. With acute business resilience and an energetic intelligence, she stirs the can-do dreamer in all of us. Her public talks are inspiring and informative, with a real-world grasp of problem solving you don’t want to miss.

A sample of speaking topics that Monica excels at include the following:

  • The future of fraud and security in retail
  • How to protect your ecommerce business from chargeback fraud without driving away revenue
  • Encouragement for women: how to own your own success, believe in yourself, seize the day and negotiate what you want – and still be respected by co-workers
  • Reforming the ecommerce scheme, eliminating chargeback loopholes, and keeping everyone happy
  • Identifying friendly fraud
  • How women in startups can stack the odds in their favor
  • Workplace wellness and productivity: boosting employee value by creating a healthy and fit environment
Monica is available by appointment to speak at your company, event or group. If you’d like to book Monica for a speaking event, please call 877.634.9808 or use the contact form to get in touch with her today!


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As an accomplished business leader and champion of women in IT,
Monica Eaton-Cardone has been invited to speak at numerous conferences and events.

There are no upcoming events.

Past Conferences and Events

MRC London 2017

Start date: April 24, 2017

End date: April 26, 2017

Location: Park Plaza Westminster Bridge Hotel, London, UK

Monica Eaton-Cardone is honored to be a part of the prestigious MRC London conference, one of the leading risk mitigation events of the year.

Since 2000, the Merchant Risk Council has developed into one of the industry’s most influential voices in payments fraud prevention, bridging the gaps between retailers, service providers, and financial institutions around the world. The organization’s annual London event is one of the top conventions in payments and fraud in the European market. Attendees will enjoy hours of invaluable information, insightful discussion, and networking opportunities. (more…)

IMRG Fashion Connect Conference

Date: February 23, 2017

Location: One America Square, London, UK

Monica Eaton-Cardone was asked to chair one of the four panel discussions at the upcoming IMRG Fashion Connect Conference, an event dedicated to helping online merchants experience sustainable growth in a highly-competitive industry.

2017 Travel Fraud Symposium

Date: February 21, 2017

Location: The Royal College of Physicians, London, UK

Monica Eaton-Cardone was asked to share her insights and expertise at the fifth-annual AI Travel Fraud Symposium, one of the travel industry’s premier fraud prevention events.

Eaton-Cardone will serve as a panelist for one of just two discussions featured at this single-day event. From 11am to noon, Monica Eaton-Cardone will help lead a panel titled The Fraud Journey – from Fraudster to Chargeback & All Steps In Between. Monica’s co-presenter, (more…)

38th Annual INTIX Conference & Exhibition

Start date: January 24, 2017

End date: January 26, 2017

Location: Hilton New Orleans Riverside, New Orleans, LA

Monica Eaton-Cardone is set to appear as a special guest panelist this January at the INTIX Conference & Exhibition in New Orleans.

This traveling event is touted as “the biggest, most important industry event of the year for ticketing professionals,” representing more than 1,000 organizations in 25 different countries. (more…)

2nd Canada Travel Fraud Prevention Group Meeting

Date: November 22, 2016

Location: Montreal, Canada


Inspired by her widely-praised presentation at the IATA World Financial Symposium earlier this year, organizers asked Monica Eaton-Cardone to make a follow-up presentation at the upcoming Canada Travel Fraud Prevention Group meeting.

The Canada Travel Fraud Prevention (CTFP) Group has only existed for a matter of months, but in that time, it’s proven to be an important (more…)

ARC TravelConnect 2016

Start date: October 6, 2016

End date: October 7, 2016

Location: JW Marriot Hotel, Washington, DC


Monica Eaton-Cardone will join the team of Chargebacks911™ associates at TravelConnect 2016 in Washington, DC this October.

TravelConnect brings together high-profile representatives of more than 150 major names in travel and entertainment “in one room, at one time.” The two-day event allows professionals, innovators and thought leaders to network, share ideas and learn about the future of the travel market. (more…)

IATA World Financial Symposium 2016

Start date: September 19, 2016

End date: September 23, 2016

Location: Marina Bay Sands Hotel, Singapore


Airline ticketing is a hot target for eCommerce fraud—friendly fraud in particular. With Monica serving as one of the world’s foremost experts on chargebacks and friendly fraud, event organizers thought she would be a natural choice for the IATA World Financial Symposium in Singapore this September.

The IATA World Financial Symposium 2016 attracts as many as 800 executive-level travel professionals, payments experts, and vendors from around the world. In addition to extensive, valued information on new developments throughout the airline industry, attendees will also benefit from presentations based on the real-world experiences of several C-level, high-profile speakers. (more…)

Working Women State Conference 2016

Start date: September 8, 2016

End date: September 9, 2016

Location: The Straz Center for the Performing Arts, Tampa, FL


Promoting greater involvement and visibility of women in professional roles is one of Monica’s most valued personal causes, and she is happy to lend her voice to this movement whenever possible. This September, Monica will have the opportunity to do just that, alongside more than a dozen other high-profile professional women from across the state of Florida. (more…)

Retail Risk–New York 2016

Date: September 1, 2016

Location: New York Marriott Downtown, New York, NY


In order to ensure business sustainability, merchants have no choice but to make chargeback management a top priority. Monica invites members of the loss prevention community to join her this September at Retail Risk—New York to learn about chargeback management in an evolving eCommerce environment.

New York is the next destination for Retail Risk, the world’s most high-profile loss prevention event series. These single-day conferences attract hundreds of attendees to each event around the world, with stops in cities everywhere from Dallas to Dubai. (more…)

Affiliate Summit East

Date: July 31, 2016

Time: 4:00-4:30pm

Location: New York Marriot Marquis, New York, NY

Operation Summit


Merchants and affiliate marketers have voted, deciding which industry figures they want to hear speak at the Affiliate Summit East this July in New York. Now, the ballots are cast, and the people choose recognized industry expert Monica Eaton Cardone to discuss how to overcome one of the industry’s greatest threats.

Affiliate Summit East is one of the country’s biggest annual gatherings for the affiliate marketing industry. The event draws thousands of merchants, marketers and vendors each year for three action-packed days of networking, seminars, promos and demos to showcase new, cutting-edge ideas in affiliate marketing. (more…)

The Ticket Summit

Date: July 14, 2016

Time: 2:00-3:00pm

Location: he Venetian Hotel, Las Vegas, Nevada


Over the past few years, chargebacks and friendly fraud became a major problem for professionals in the travel and entertainment ticketing industry. Fortunately, Monica Eaton-Cardone, one of the payments environment’s leading experts on chargeback prevention, is able to help. (more…)

CNP Expo 2016

Start date: March 25, 2016

End date: May 23, 2016

Location: Loews Royal Pacific Resort, Orlando, FL


Every year, figures from across the card-not-present ecosystem converge on Orlando, Florida for the CNP Expo. Everything from security to ecommerce practices to payments—the annual CNP Expo is the place for movers and shakers to discuss the card-not-present industry’s direction for the next year.

As co-founder and COO of Chargebacks911™, Monica Eaton-Cardone is a natural choice for a speaker at this year’s CNP Expo. Not only do her years of experience as a former ecommerce merchant enable her to better gauge the challenges merchants face on a daily basis, her understanding of payment processing risks is unrivaled.

Airline & Travel Payments Summit

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Location: Barceló Sants Hotel, Barcelona, Spain


Monica’s heading to beautiful Barcelona from April 25-27 for the 10th annual Airline & Travel Payments Summit. Chargebacks911™ is serving as an event sponsor for 2016, hoping to spread the mission of chargeback and fraud prevention to an industry which sees more than $1 billion in annual fraud losses. Fraud constitutes the airline and travel industries’ greatest controllable loss factor. Monica’s panel, Machine Learning – the Solution to Getting Ahead of all the Fraudsters Once and for All?, questions conventional wisdom regarding fraud-fighting in the airline industry. The moderator for the discussion is Peter Gross, Chairman of the Fraud Prevention Group for Asia-Pacific Airlines.

Operations Summit

Start date: April 12, 2016

End date: April 14, 2016

Location: Cincinnati, Ohio

Operation Summit

The fifth-annual Operations Summit, billed as “the only event” offering comprehensive strategies for direct-to-customer and omnichannel operations, comes to Cincinnati, Ohio, this April.

Owing to her experience and expertise in numerous aspects of the ecommerce environment, the event’s organizers have asked Monica Eaton-Cardone to serve as a featured speaker for the event.

The event is expected to draw hundreds of individuals involved in direct-to-customer and omnichannel operations for three days of networking, presentations, workshops and operations tours. The third day of the event also features the presentation of the Excellence in Customer Experience Awards, spotlighting the role of operations in ecommerce.


Money 20/20 Europe

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Location: Bella Center, Copenhagen, Denmark


Monica Eaton-Cardone is scheduled to appear as a featured speaker at the Money 20/20 Europe event, a massive gathering set to attract more than 3,000 high-profile figures from across the FinTech industry.

Money 20/20 Europe is described as “a new, world-class platform for the entire payments, financial services and retail ecosystem to connect, collaborate and innovate.” The event arrives at the Bella Center, “Scandinavia’s largest congress, conference and exhibition center,” early this April.