Monica Eaton-Cardone is a trusted resource for media outlets of all types. Whether it’s IT, entrepreneurship, payments, business leadership or gender equality, Monica’s highly-regarded insights offer an authoritative, energetic perspective.

Monica has been featured in publications such as USA Today, The Wall Street Journal, ComputerWorld, and The New York Times. She’s also appeared as a guest on CBS News, NBC 8 Tampa, and ABC 7 Chicago.

If you are interested in conducting an interview with Monica, fill out the contact form located here.

Some of Monica’s recent press:

CMS Wire

The Customer Is Always Right, Right?
Feb 20, 2018


The Innovation Of Fraud
January 30, 2018

Why Do Only 1 in 4 Small Businesses Have an eCommerce Platform?
October 12, 2017

Approaching Chargebacks from the Defense to Offense
July 20, 2015

credit union timesThe Rewards & Cyber Risks of Internet of Things Devices
January 29, 2018

betanewsWhy blockchain is the real star of the cryptocurrency boom
January 29, 2018

Money Radio networkThe run down on today’s market with your host Jason Stancill
January 19, 2018

IATAAirlines face chargeback challenges
January 5, 2018

The Today ShowHow to protect your child’s safety when using smart toys
January 2, 2018

The HillInstitutional forces should get over anti-bitcoin bias and embrace blockchain
December 29, 2017

What Is Blockchain’s Value & Why Are Consumers Still Skeptical?
December 28, 2017

Blockchain: The Hottest Disruptor In Fintech
October 31, 2016

Banks, FinTech And Regulators: Friends Or Foes?
September 15, 2016

ecommerce times5 Ways Etailers Can Fight Chargeback Fraud
December 26, 2017


PayThink A combination of ‘build and buy’ is needed to combat fraud
December 26, 2016

PayThink Merchants may take the hardest hit from the Equifax breach
October 3, 2016

How corporate diversity can enhance resiliency, risk management
May 9, 2016

PayPal’s Network Deals Have an Unwelcome Chargeback Surprise
September 19, 2016

As Chargebacks Rise for Merchants, ISOs Respond
December 3, 2015

Shift to Digital Payments Enables More Friendly Fraud
March 19, 2015

Watch Out for Friendly Fraud, New Fees: Global Risk Technologies’ CIO
January 26, 2015

Total RetailHow merchants and marketers can prep for holiday chargebacks
December 19, 2017

Biz Report5 Ways E-Commerce Merchants Can Combat Identity Fraud
December 19, 2017

Baseline LogoThe Solution to Keeping Women Working in Tech
December 15, 2017

Insurance Quotes LogoHow to Keep Porch Pirates and House Fires From Making Your Holidays Hazardous
November 29, 2017

Colorado Business Journal LogoBusinesses can lessen liability and exposure to card fraud
November 29, 2017

EconomiaDo we need to push girls into the world of STEM?
November 29, 2017

Dayton Daily NewsSTEM is where the jobs are
November 20, 2017

ThriveThis Incredible CEO Will Give $500 to Any Student Who Improves His or Her literacy by at Least One Letter-Grade
November 17, 2017

WorkzoneWhat Makes a Good Manager? 17 Business Leaders Share Their Best Tips
November 15, 2017

Think ProgressAre Generation Z women tackling the tech gender gap?
November 15, 2017


Avoiding false economies of peak sales days
February 13, 2018

How to protect your Christmas profits from lethal chargebacks
November 8, 2017

The trident of digital evolution in European payments and ecommerce
September 19, 2017

Will Europe Digital Single Market increase fraud and chargebacks?
February 22, 2017

Fraud prevention: challenges and opportunities – 2017 predictions
January 30, 2017

E-stores lose over USD 40 billion annually to chargebacks, and the problem is growing by 41 percent
January 23, 2017

Black Friday and Christmas shopping bring seasonal chargebacks
October 4, 2016

European cardholders in precarious position because of friendly fraud
July 13, 2016

Chargebacks911 urges merchants to deal with chargebacks
April 27, 2016

Monica Eaton-Cardone, Global Risk Technologies: “Chargebacks, friendly fraud and their impact on merchants”
June 3, 2015

Travel Market ProPreparing to Fight Online Holiday Fraud
November 9, 2017

ForbesThe Unforeseen Security Implications Of Retail’s Smart, High-Tech Future
November 3, 2017

daytonONLINE SHOPPING: Trend to bring in billions for retail stores
October 17, 2017

ElliottThese anti-consumer laws should be repealed now
October 16, 2017

Aviation ProsIn an Age of Global Terrorism, Hi-Tech Hackings and Malware Attacks, How Can the Airline Industry Improve Its Data Security SOP?
October 10, 2017

Monica Eaton-Cardone Aims to Inspire Next Generation of Young Innovators with ‘Get Paid for Grades’
October 9, 2017

Huff PoHow These 99 CEO’s Create A Great Work Culture And Maximize Employee Retention
October 8, 2017

HR TechnologistWhy Women in STEM Education are Essential to the Future of Tech
October 5, 2017

USA Business RadioHow Businesses Can Address the Problem of Chargebacks
September 25, 2017

Amex Open Forum10 Tips to Help Boost Online Sales this Holiday Season
October 24, 2017

Online Return Policies: Tips for Handling and Avoiding Returned Merchandise
September 22, 2017

Glitter MagGeneral Motors Boosts Women In Tech With Their Investment In STEM Programs
September 15, 2017

IBM Takes A Byte Out Of Crime With New Mainframe Encryption Tech
September 13, 2017

2 Questions TVEquifax Hack Facts For Small Businesses – Post-Hack Business Concerns
September 19, 2017

Gallery owner says PayPal won’t help enough after alleged heist
September 18, 2017

TwiceTop 3 Tips To Help Your Small Business Go Digital
September 21, 2017

Zing by Quicken LoansDoes It Ever Make Financial Sense to Drain Your Savings Account?
September 5, 2017

PaymentEye10 years of contactless payments in the UK
September 4, 2017

HighyaHow to Dispute a Credit Card Charge and Get Your Money Back
August 29, 2017

Into TomorrrowInto Tomorrow with Dave Graveline: Helping Merchants Eliminate Chargeback Fraud With Chargebacks911
August 18, 2017

Could Your Nanny Cams Be Hacked? See Warning from Mom Whose Camera Feed Was Posted Online
August 15, 2017

Why Women in STEM Education are Essential to the Future of Tech
August 16, 2017

How To Protect Your Margin Against Chargebacks At Peak Shopping
August 16, 2017

Talking New MediaHow Mentorship Can Help Keep Women Engaged in Tech
August 11, 2017

bloomberg businessweekIt’s Easier Than Ever to Dispute a Credit Card Charge, and Retailers Hate It
June 27, 2017

clear.saleOnline Sales Industry Set to See Great Gains
May 29, 2017

business2community7 Tips for Increasing E-commerce Revenue Next Quarter
May 8, 2017

Mic.comThese 7 secrets make it easy to dispute credit card charges and save money
May 4, 2017

Flex Jobs5 Best Practices for Your Telecommuters
April 26, 2017

6 Surprising Ways Customer Service Impacts Chargebacks
March 22, 2017

Food LogisiticsIT Executive Monica Eaton-Cardone Analyzes Amazon Go Opportunities and Challenges
March 9, 2017

Retail MindedE-Commerce Math Gone Wild: Why the Overreliance on Anti-Fraud Software Is Bad for Business
February 22, 2017

5 Experts Share Their Tips for E-Commerce Success
February 14, 2017

First, the Binge, Then the Hangover. On Tuesday, ‘Chargeback Day’ Hits Merchants
January 9, 2017

Expert Review – Chargebacks & Friendly Fraud
January 7, 2017

Which industries are hit hardest by chargebacks and what can be done?
January 6, 2017

Monica Eaton-Cardone Talks About Chargebacks with Bay News 9 [VIDEO]
December 26, 2016

The Evolution of the Credit Card: From Paper to Plastic to Virtual
December 23, 2016

Monica Eaton-Cardone Talks About Online Shopping Security [VIDEO]
December 19, 2016

Why Credit Card Chargeback Fraud is Growing by +41% (and How to Fight It)
December 19, 2016

Expert shares best credit cards for holiday shopping
December 7, 2016

46 Customer Experience Pros Share The Biggest Mistakes Companies Make In Evaluating And Purchasing Customer Experience Software
December 2, 2016

Workplace Culture: How to Encourage Collaboration
November 28, 2016

Chargebacks could ruin online retailers’ biggest shopping days of the year
November 28, 2016

Merchants underestimating risks casting shadows over holiday shopping season
November 23, 2016

Travelers are turning to credit-card disputes when other routes to a refund have failed
November 17, 2016

Over-Regulation & Compliance Issues Hinder FinTech Development
November 16, 2016

Here’s how a Tampa Bay company is trying to help businesses battle credit card fraud
November 11, 2016

Chargebacks911 Uses Unique Technology To Help Merchants Optimize Profitability During The Holiday Shopping Season
November 2, 2016

Global Risk Technologies invests in Veridu
October 24, 2016

Blockchain is gaining momentum in the fintech industry
October 24, 2016

Merchants: Prepare for Changes to Visa Claims Resolution
October 20, 2016

Premium or Bust: Will customers pay for digital content?
October 17, 2016

Banking Industry Needs to Get as ‘Frictionless’ as Fintech
October 13, 2016

How to Avoid the Chargeback Hangover
October 10, 2016

Ecommerce: Fraud by customers on the rise
October 3, 2016

Fighting Fraud & Reducing Chargebacks with Monica Eaton-Cardone of Chargebacks911
September 23, 2016

Things to Consider When Selecting an Online Payment Processor
January 24, 2017

A Step-by-Step Guide to Processing Online Payments
January 5, 2017

6 Tips for Improving Customer Retention
October 24, 2016

New to eCommerce? Don’t Overlook Chargeback Management!
September 19, 2016

Fraud Exposure Continues To Increase Despite EMV Technology
November 1, 2016

‘Super Shoppers’ Demand Specific Payment Options
September 19, 2016

Balancing Risk vs Reward: Analysing Affiliate Fraud Threats
September 19, 2016

Blockchain: The Hottest Disruptor In Fintech
October 31, 2016

Banks, FinTech And Regulators: Friends Or Foes?
September 15, 2016

Chargebacks911 Rebrands As The Chargeback Company In Europe
May 18, 2017

As ECommerce Accelerates, So Too Does The Risk Of Cyber Crime
May 10, 2017

Summer Ticketing Fraud Leading to Rising Chargeback Costs
September 14, 2016

6 Things No One Told You About Entrepreneurship
September 13, 2016

Ai Editorial: Shielding card-not-present transactions with customized KPIs
January 2, 2017

Retail or travel – can you define “convenience” in a different way?
December 14, 2016

Ascertaining legitimacy of chargebacks with precision
November 14, 2016

Payment within a walled garden, one bait tough to ignore?
October 21, 2016

Executive Interview: Chargebacks911’s Monica Eaton-Cardone on dealing with chargebacks
September 2, 2016

Coming to grips with friendly fraud is like anticipating damage control
August 17, 2016

Chargebacks911 COO, Public Speaker and Author Chats WIth Positive Phil
September 1, 2016

40% of Fraud Victims Use Replacement Cards Less
Listen to the interview
August 9, 2016

How your business can avoid charge-backs, account problems
September 27, 2016

Merchants hit by chargebacks look to hire help
August 1, 2016

Don’t get short-circuited with customer chargebacks
July/August 2016

What do I need to know about the payments and fraud landscape in Ireland?
July 28, 2016

Interview with Monica Eaton-Cardone: Co-Founder and COO Of Chargebacks911
July 25, 2016

Blockchain Tracker: Back To Basics
February 10, 2017

Smartphones Resold, Recycled With Personal Data
July 19, 2016

Don’t get a double-bogey with customer chargebacks
July 18, 2016

The Dramatic Rise of Chinese Cross-Border Spending
July 17, 2016

Business Leader & Technology Expert Monica Eaton-Cardone
June 22, 2016

Does Your Business Need a Mobile App?
September 21, 2016

How to Sell to Millennials
June 16, 2016

E-commerce specialist Monica Eaton-Cardone talks about “family fraud”
June 3, 2016

Monica Eaton-Cardone discusses the potential of payment card chargebacks
June 1, 2016

‘Friendly fraud’: Online retailers are grappling with new forms of digital deception
May 13, 2016

As Chargebacks Soar 20%, Retailers Stung by Financial Pain of ‘Friendly Fraud’
May 9, 2016

Problem Solving: Entrepreneur Explains How Increased Employee Morale & Productivity Was Achieved
April 29, 2016

Monarch Airlines’ Collapse: Fraudulent Backlash Expected in the Travel Industry
October 3, 2017

Money20/20 Europe 2017: Monica Eaton-Cardone, Chargebacks911
August 19, 2017

Monica Eaton-Cardone, Chargebacks911
April 27, 2016

Scrub A Dub: How Cleaning Up Online Helps Women in The Workplace
April 26, 2016

29 Inspirational Female Entrepreneurs Who Are Positively Impacting The World
November 14, 2016

10 Truths You Will Learn Before You Find Success
April 25, 2016

8 Leadership Lessons I Learned From My First Boss
March 13, 2016

Simply Rebuild: Interview with Monica Eaton-Cardone
April 19, 2016

STEM Job Demand Means More Women Need Apply
April 19, 2016

Trial Offers: Increase Profitability Without Increasing Risk – By Monica Eaton-Cardone
November 2, 2016

Addressing ‘Clean Fraud’ with Redefined KPIs
August 9, 2016

Europe’s Hottest Markets: Advertising That’s Gaining Adoption
April 20, 2016

Affiliate Fraud Nearly Destroyed My Business
April 15, 2015

50 Entrepreneurs Share Their Favorite Inspirational Songs
April 12, 2016

Women in STEM, IT: The VAR Guy Interviews Monica Eaton-Cardone
April 12, 2016

Five Laws for Launching a Successful Tech Company
June 28, 2017

The Payment Industry’s New and Innovative Technologies
September 18, 2016

Combining Philanthropic Spirit with Professional Skills
August 8, 2016

The Modern Workforce: Balancing Automation and Human Labor
May 5, 2016

Including the Human Element in Tech-Driven Customer Service
May 5, 2016

Human Involvement: The Lost Element of Business
April 6, 2016

Money 20/20 Europe: Collaborate not compete to defeat card fraud
April 5, 2016

13 Tips for Reducing Stress While Growing a Business
April 1, 2016

Fighting Chargeback Fraud in the Age of One-Click Payments
April 14, 2016

Same Day Delivery: Hidden Pitfalls for Retailers?
March 28, 2016

Top 13 Resume Mistakes (That Kill a Good Resume)
March 31, 2016

TSYSWhere Cash Still Dominates, and How We Can Take It Digital
March 8, 2016

Gender Diversity in IT

Listen to the interview:

March 29, 2016

Paying with style: MasterCard integrates payments capabilities into Bulgari watches
March 22, 2016

Retail surgery: How retailers can reduce chargeback losses
March 4, 2016

Mobile Payments: Traditional Tides Are Changing
June 21 , 2017

Examining eCommerce & Mobile Payments in Europe’s Largest Markets
February 27 , 2017

Retailers: Are You Agile Enough to Withstand What’s In Store for 2017?
January 9 , 2017

Southeast Asia: The Next Major Consumer Market?
December 21 , 2016

Best Practices for Integrating Conversational Commerce into Retail
November 16 , 2016

Christmas in October: Pros & Cons of Early Holiday Sales
October 4 , 2016

European and U.S. Sales Tax Laws for Online Merchants
September 7 , 2016

Risky Business: The Dangers of Offshore Merchant Accounts
August 8 , 2016

Load Balancing: When it Works (and When It Doesn’t)
July 5 , 2016

Best Content Marketing Strategies to Boost Sales Conversions
June 7 , 2016

A New Advertising Leader in 2017: Digital to Surpass Television
May 2 , 2016

Are Merchants Ready for the Mobile Commerce Revolution?
April 1 , 2016

‘Buy Now’ Ads: The eCommerce Miracle for Conversions?
March 3, 2016

1st Quarter Problems: Low Sales, Returns, and Chargebacks
January 28, 2016

As e-commerce Accelerates, Growth in Cyber Crime Puts Consumers and Merchants on Collision Course
May 16, 2017

More Women Are Working around the e-Commerce Gender Barrier
February 29, 2016

STEM Job Demand Outpacing Grads: More Women Need Apply
February 19, 2016

GD logoDigital Subscription Sector Sees Highest Chargeback Rates
January 27, 2016

63 Sales, marketing, and content professionals share examples of great content marketing
August 10, 2016

Selling Financial Services: Tips from 32 Industry Pros
January 27, 2016

Rising Rates of Cyber Shoplifting Causing Innocent E-tailers to Lose Their Bank Approval
January 22, 2016

payments-industry-intelligenceNew payment services bring a better customer experience but also the attention of fraudsters
January 19, 2016

payment-eyeVisa and MasterCard are adding value to fight off new competition
January 18, 2016

payments-afrikaMasterCard and Visa Challenged to Remain Competitive
January 18, 2016

CUT Card Fraud Crackdown May Shrink Interchange
January 06, 2016

US-today_logoTravel improvements we hope to see in 2016
January 3, 2016


Female Tech Company Founder Sees Family, Friendships, Diversity as Core to Success
January 13, 2016

Secret to Solving Gender Imbalance in IT: Parent the Way They Do in China
December 14, 2015


These managers share the worst ways employees quit their jobs
December 09, 2015

This is the absolute best (and worst) career advice your parents gave you
November 25, 2015


Women in IT Awards 2016 – finalists revealed
December 7, 2015

Why can so few FinTech firms boast of gender diversity?
February 2, 2016

Go-bankingRates5 Ways to Successfully Climb the Career Ladder
November 30, 2015


Three Types of Fraud That Impact Your Business
November 30, 2015

More Than 171 Million People Now Have a Credit Card, and They Are Really Using It
June 21, 2017

How Close Are We to Biometric Credit Cards? Closer Than You Think, Whether You Want Them or Not
August 8, 2016

What Facebook Can Teach Financial Institutions About Young Americans and Banking
January 28, 2016

Fees Down, Tougher Security Features Mark New Era For Gift Cards  
November 28, 2015

Monica Eaton-Cardone, Co-Founder & COO of Chargebacks911
November 23, 2015

The Green Sheet Features Chargebacks911

Experian study finds increased ecommerce fraud
April 21, 2017

Resolutions + neutraceuticals = chargebacks
March 28, 2016

Merchants profit from automated retail sytems
November 09, 2015

Payments industry advances on 2015 Inc. 500/5000
September 28, 2015


9 Entrepreneurs And The Companies They’re Thankful For
November 20, 2015


20 Hobbies That Can Make You a Better Boss at Work
November 20, 2015


3 Inspiring Life Lessons I Learned From Everyday Heroes
August 9, 2016

4 Healthy Habits You Already Know but Aren’t Doing
July 22, 2016

The 9 Personalities a Startup Needs to Be Successful
November 12, 2015

Visa’s New Chargeback Process? Will it Work?
May, 2017

Women More Likely to Engage in Friendly Fraud?
September, 2016

Guest Perspective: The Hidden Problem of Friendly Fraud
November 12, 2015

Digital Subscriptions Top List of U.K. Sectors Vulnerable to Chargebacks
February 1, 2016


Listen to the Podcast here:


Understand yourself, before leading others
November 3, 2015

Social Media In-App Shopping Boosts Ecommerce Earning Potential
December 9, 2016

Impending Impact of New PayPal Visa Deal on Payments Industry and Merchants
August 22, 2016

Fraud Challenges Rising for U.S. Merchants
June 16, 2016

Rising Payment Fraud in UK Overwhelming Merchants with Misunderstood Chargebacks
April 26, 2016

The EMV Shift Has Arrived: What Now?
October 31, 2015

Why Online Retailers are Unprepared for Fraud this Holiday Season
October 26, 2015

Will Mobile Payments Soon Reign Supreme?
September 21, 2015

Chargebacks costs continue to soar as no-card transactions rise
June 16, 2016
MasterCard and Visa challenged to remain competitive
January 19, 2016
Monica Eaton-Cardone shortlisted for Women in IT Awards 2016
December 14, 2015
“The chargeback problem, including friendly fraud, has been the neglected bane of the merchant world.”
October 29, 2015
“Educate women on opportunities,” says Monica Eaton-Cardone
February 2, 2015


Summer ticketing fraud leading to rising chargeback costs, Global Risk Technologies reports
September 19, 2016

Digital Goods Merchants Struggling to Keep Control of Their Fraud Problem, says Global Risk Technologies
October 27, 2015

Majority of chargebacks are fraudulently placed, reports new Global Risk Technologies white paper
March 08, 2015


Mobile Payments Gaining Ground, But Hold on to Your Wallet
October 23, 2015


Meet IT Manager 2.0: Now More Vital Than Ever
October 19, 2015


Dave Graveline Interviews Monica Eaton-Cardone
October 16, 2015


Mobile Payment Security Study Reveals Security Risks
October 08, 2015


Monica Featured on Diversify Your Staff
Volume 16 No.3 pages 56 & 57


Say Goodbye to Magnetic Stripe Credit Cards in October
September 3, 2015


Friendly Fraud Discussion by Monica
Sound file located on CB911 website


Women in IT Security: You’ve come a long way, baby…but not far enough.
August 24, 2015


Cyber shoplifting costing retailers billions, driving up prices
August 14, 2015


A Losing game
Click to View the PDF


The Dangers of an Uneducated Consumer as EMV Technology is Adopted
August 4, 2015


Electronic Payments: Monica Eaton-Cardone Comments on Possibility of Cashless Society
August 3, 2015


Technology We Hate: CIOs Name the Tech That Needs to Adapt or Die
Dec 29, 2015
CIOs Weigh Windows 10 Integration, New Features
July 29, 2015


Silicon Valley’s problem with “the other sex”
July 24, 2015


Card Rules (Currently) Make Cyber-Shoplifting Easy
July 21, 2015


Six Most Common Merchant Pitfalls Revealed In New Chargebacks Playbook
July 20, 2015


Innovative Attempts to Unite E-Commerce and Brick-and-Mortar
November 4, 2016

Accept Mobile Payments, Prevent Mobile Fraud
July 15, 2015

10 Tips for Online Merchants to Combat Holiday Chargebacks
January 29th, 2015

5 Ways to Combat ‘Friendly Fraud’
October 15, 2013

3 Tips to Reducing Chargebacks
May 15, 2013


How to Fight a Bogus Debit Card Charge
June 9, 2015


Gender-Diversity Could be Holding IT Industry Back in Innovation
May 14, 2015


What’s Your Strategy to Create a Great Company Culture?
May 23, 2017

Tech camps for girls: Don’t let your daughter miss out
May 25, 2016

Moms in Tech: Tales and tips from the IT trenches.
May 7, 2015


Take five: Will women get left out of tech jobs?
May 7, 2015


Clearwater entrepreneur’s passion: Simplifying complex concepts
February 22, 2017

Monica Eaton-Cardone Warns Future Generation of Women at Risk of Getting Pushed Out of STEM Jobs
April 14, 2015


Why women need a bigger role in Federal IT leadership
April 3, 2015


Want to enable women to lead in tech? Encouragement and acceptance are key
March 06, 2015


Are you ready for a cashless future? Mobile commerce value expected to triple by 2020
October 31, 2016

Women and startups – the numbers
March 3, 2015


Card scheme providers improving the customer buying experience, but need to balance the risk
January 20, 2016

2015: Disrupting a thriving new ecosystem of fraudsters.
January 24, 2015


The Five-Minute CIO: Monica Eaton, Global Risk Technologies
January 16, 2015


This fraud may be “friendly,” but costs are high
December 10, 2014


August 20, 2014


42-Year-Old Credit Card Law Hurting Online Retailers
September 28, 2016

Women Commit More E-Commerce Fraud than Men
September 19, 2016

Merchants Fight for Protection from Fraudulent Chargebacks
April 06, 2013


Disputing a Charge on Your Credit Card
January 25, 2013