Monica Eaton-Cardone is a trusted resource for media outlets of all types. Whether it’s IT, entrepreneurship, payments, business leadership or gender equality, Monica’s highly-regarded insights offer an authoritative, energetic perspective.

Monica has been featured in publications such as USA Today, The Wall Street Journal, ComputerWorld, and The New York Times. She’s also appeared as a guest on CBS News, NBC 8 Tampa, and ABC 7 Chicago.

If you are interested in conducting an interview with Monica, fill out the contact form located here.

Some of Monica’s recent press:

Relcalculating.bizMonica Eaton-Cardone Speaks about Driving Business Growth on "Recalculating for Small Business"
May 16, 2017


TravelMoleWill chargebacks processing become mainstream like payroll processing?
May 8, 2017


6 Surprising Ways Customer Service Impacts Chargebacks
March 22, 2017


5 Experts Share Their Tips for E-Commerce Success
February 14, 2017


First, the Binge, Then the Hangover. On Tuesday, ‘Chargeback Day’ Hits Merchants
January 9, 2017


Expert Review – Chargebacks & Friendly Fraud
January 7, 2017


Which industries are hit hardest by chargebacks and what can be done?
January 6, 2017


Monica Eaton-Cardone Talks About Chargebacks with Bay News 9 [VIDEO]
December 26, 2016


The Evolution of the Credit Card: From Paper to Plastic to Virtual
December 23, 2016


Monica Eaton-Cardone Talks About Online Shopping Security [VIDEO]
December 19, 2016


Why Credit Card Chargeback Fraud is Growing by +41% (and How to Fight It)
December 19, 2016


Expert shares best credit cards for holiday shopping
December 7, 2016


46 Customer Experience Pros Share The Biggest Mistakes Companies Make In Evaluating And Purchasing Customer Experience Software
December 2, 2016


Chargeback fraud hampering Black Friday and seasonal revenue
November 29, 2016


Workplace Culture: How to Encourage Collaboration
November 28, 2016


Chargebacks could ruin online retailers’ biggest shopping days of the year
November 28, 2016


Travelers fight unfair treatment by reversing credit-card charges
November 25, 2016


Merchants underestimating risks casting shadows over holiday shopping season
November 23, 2016


Chargeback fraud drowning black friday and seasonal revenue
November 22, 2016


When all else fails, a chargeback is an option
November 20, 2016


Travelers are turning to credit-card disputes when other routes to a refund have failed
November 17, 2016


Over-Regulation & Compliance Issues Hinder FinTech Development
November 16, 2016


Here’s how a Tampa Bay company is trying to help businesses battle credit card fraud
November 11, 2016


Chargebacks911 Uses Unique Technology To Help Merchants Optimize Profitability During The Holiday Shopping Season
November 2, 2016


GLOBAL RISK TECHNOLOGIES INVESTS IN VERIDU FOR GLOBAL EXPANSION AND AUTHENTICATION
November 2, 2016


Dublin Based Global Risk Technologies Invests in Veridu
November 1, 2016


Global Risk Technologies invests in Veridu
October 24, 2016


Global Risk Technologies Invests in Veridu for Global Expansion and Authentication
October 24, 2016


Blockchain is gaining momentum in the fintech industry
October 24, 2016


Merchants: Prepare for Changes to Visa Claims Resolution
October 20, 2016


Premium or Bust: Will customers pay for digital content?
October 17, 2016


Banking Industry Needs to Get as ‘Frictionless’ as Fintech
October 13, 2016


Global Risk Technologies CIO Appraises Blockchain Technology for Consumers and Merchants
October 12, 2016


How to Avoid the Chargeback Hangover
October 10, 2016


Ecommerce: Fraud by customers on the rise
October 3, 2016


Fighting Fraud & Reducing Chargebacks with Monica Eaton-Cardone of Chargebacks911
September 23, 2016


Things to Consider When Selecting an Online Payment Processor
January 24, 2017

A Step-by-Step Guide to Processing Online Payments
January 5, 2017

6 Tips for Improving Customer Retention
October 24, 2016

New to eCommerce? Don’t Overlook Chargeback Management!
September 19, 2016


Fraud Exposure Continues To Increase Despite EMV Technology
November 1, 2016

‘Super Shoppers’ Demand Specific Payment Options
September 19, 2016


Balancing Risk vs Reward: Analysing Affiliate Fraud Threats
September 19, 2016



Collaboration Can Help Merchants and Issuers Reduce Chargebacks
September 19, 2016


Blockchain: The Hottest Disruptor In Fintech
October 31, 2016

Banks, FinTech And Regulators: Friends Or Foes?
September 15, 2016


Chargeback Fraud Hampers E-Commerce
September 14, 2016


Online ticket fraud
September 14, 2016


As ECommerce Accelerates, So Too Does The Risk Of Cyber Crime
May 10, 2017

Summer Ticketing Fraud Leading to Rising Chargeback Costs
September 14, 2016


6 Things No One Told You About Entrepreneurship
September 13, 2016


Ai Editorial: Shielding card-not-present transactions with customized KPIs
January 2, 2017

Retail or travel – can you define “convenience” in a different way?
December 14, 2016

Ascertaining legitimacy of chargebacks with precision
November 14, 2016

Payment within a walled garden, one bait tough to ignore?
October 21, 2016

Executive Interview: Chargebacks911’s Monica Eaton-Cardone on dealing with chargebacks
September 2, 2016

Coming to grips with friendly fraud is like anticipating damage control
August 17, 2016


Chargebacks911 COO, Public Speaker and Author Chats WIth Positive Phil
September 1, 2016


Avoiding Fraudulent Chargebacks
August 18, 2016


How To Provide Excellent Customer Service: An Expert’s Guide
August 5, 2016



40% of Fraud Victims Use Replacement Cards Less
Listen to the interview
August 9, 2016


How your business can avoid charge-backs, account problems
September 27, 2016

Merchants hit by chargebacks look to hire help
August 1, 2016


Don’t get short-circuited with customer chargebacks
July/August 2016


What do I need to know about the payments and fraud landscape in Ireland?
July 28, 2016


Interview with Monica Eaton-Cardone: Co-Founder and COO Of Chargebacks911
July 25, 2016


‘Cleaned’ cellphones may still hold data
July 21, 2016


Blockchain Tracker: Back To Basics
February 10, 2017

Smartphones Resold, Recycled With Personal Data
July 19, 2016


Don’t get a double-bogey with customer chargebacks
July 18, 2016


The Dramatic Rise of Chinese Cross-Border Spending
July 17, 2016


52 Tips to Reduce Chargebacks from the Experts
July 12, 2016


Why “Friendly Fraud” Is the Enemy of Small Business
June 24, 2016


Business Leader & Technology Expert Monica Eaton-Cardone
June 22, 2016


Identifying fraud a massive problem for retailers
June 22, 2016


Chargebacks costs continue to soar as card-not-present transactions rise
June 20, 2016

New biometric credit card technology hailed to be an important advancement in fraud prevention”
June 6, 2016


Considering a career in tech? Here’s what women leaders have to say.
June 20, 2016


Does Your Business Need a Mobile App?
September 21, 2016

How to Sell to Millennials
June 16, 2016


E-commerce specialist Monica Eaton-Cardone talks about “family fraud”
June 3, 2016


Monica Eaton-Cardone discusses the potential of payment card chargebacks
June 1, 2016


‘Friendly fraud’: Online retailers are grappling with new forms of digital deception
May 13, 2016


As Chargebacks Soar 20%, Retailers Stung by Financial Pain of ‘Friendly Fraud’
May 9, 2016


Problem Solving: Entrepreneur Explains How Increased Employee Morale & Productivity Was Achieved
April 29, 2016


GRT to Educate EU Merchants on Chargeback Reason Codes
April 28, 2016


There is More to Chargebacks than Meets the Eye: Chargebacks911
April 27, 2016


Monica Eaton-Cardone, Chargebacks911
April 27, 2016


Scrub A Dub: How Cleaning Up Online Helps Women in The Workplace
April 26, 2016


29 Inspirational Female Entrepreneurs Who Are Positively Impacting The World
November 14, 2016

10 Truths You Will Learn Before You Find Success
April 25, 2016

8 Leadership Lessons I Learned From My First Boss
March 13, 2016


Simply Rebuild: Interview with Monica Eaton-Cardone
April 19, 2016


STEM Job Demand Means More Women Need Apply
April 19, 2016


Empowering Songs By Taylor Swift, Beyonce, Katy Perry And Britney Spears Will Inspire You To Work Hard
April 19, 2016


Trial Offers: Increase Profitability Without Increasing Risk – By Monica Eaton-Cardone
November 2, 2016

Addressing ‘Clean Fraud’ with Redefined KPIs
August 9, 2016

Europe’s Hottest Markets: Advertising That’s Gaining Adoption
April 20, 2016

Affiliate Fraud Nearly Destroyed My Business
April 15, 2015


50 Entrepreneurs Share Their Favorite Inspirational Songs
April 12, 2016


Women in STEM, IT: The VAR Guy Interviews Monica Eaton-Cardone
April 12, 2016


The Payment Industry’s New and Innovative Technologies
September 1 8, 2016

Combining Philanthropic Spirit with Professional Skills
August 8, 2016

The Modern Workforce: Balancing Automation and Human Labor
May 5, 2016

Including the Human Element in Tech-Driven Customer Service
May 5, 2016

Human Involvement: The Lost Element of Business
April 6, 2016


Money 20/20 Europe: Collaborate not compete to defeat card fraud
April 5, 2016


13 Tips for Reducing Stress While Growing a Business
April 1, 2016


Fighting Chargeback Fraud in the Age of One-Click Payments
April 14, 2016

Same Day Delivery: Hidden Pitfalls for Retailers?
March 28, 2016


Top 13 Resume Mistakes (That Kill a Good Resume)
March 31, 2016



Gender Diversity in IT

Listen to the interview:

March 29, 2016


Card-not-present fraud increases
March 22, 2016


Paying with style: MasterCard integrates payments capabilities into Bulgari watches
March 22, 2016


Where Cash Still Dominates, and How We Can Take It Digital
March 8, 2016


Retail surgery: How retailers can reduce chargeback losses
March 4, 2016


Examining eCommerce & Mobile Payments in Europe’s Largest Markets
February 27 , 2017

Retailers: Are You Agile Enough to Withstand What’s In Store for 2017?
January 9 , 2017

Southeast Asia: The Next Major Consumer Market?
December 21 , 2016

Best Practices for Integrating Conversational Commerce into Retail
November 16 , 2016

Christmas in October: Pros & Cons of Early Holiday Sales
October 4 , 2016

European and U.S. Sales Tax Laws for Online Merchants
September 7 , 2016

Risky Business: The Dangers of Offshore Merchant Accounts
August 8 , 2016

Load Balancing: When it Works (and When It Doesn’t)
July 5 , 2016

Best Content Marketing Strategies to Boost Sales Conversions
June 7 , 2016

A New Advertising Leader in 2017: Digital to Surpass Television
May 2 , 2016

Are Merchants Ready for the Mobile Commerce Revolution?
April 1 , 2016

‘Buy Now’ Ads: The eCommerce Miracle for Conversions?
March 3, 2016

1st Quarter Problems: Low Sales, Returns, and Chargebacks
January 28, 2016


New Biometric Credit Card Technology Is an Important Advance in Fraud Prevention
May 31, 2016

More Women Are Working around the e-Commerce Gender Barrier
February 29, 2016


STEM Job Demand Outpacing Grads: More Women Need Apply
February 19, 2016


GD logoDigital Subscription Sector Sees Highest Chargeback Rates
January 27, 2016


63 Sales, marketing, and content professionals share examples of great content marketing
August 10, 2016

Selling Financial Services: Tips from 32 Industry Pros
January 27, 2016


Rising Rates of Cyber Shoplifting Causing Innocent E-tailers to Lose Their Bank Approval
January 22, 2016


payments-industry-intelligenceNew payment services bring a better customer experience but also the attention of fraudsters
January 19, 2016


payment-eyeVisa and MasterCard are adding value to fight off new competition
January 18, 2016


payments-afrikaMasterCard and Visa Challenged to Remain Competitive
January 18, 2016


CUT Card Fraud Crackdown May Shrink Interchange
January 06, 2016


US-today_logoTravel improvements we hope to see in 2016
January 3, 2016


press-Omaha Three ways to successfully climb the career ladder
December 16, 2015


ITBusinessEdge

Female Tech Company Founder Sees Family, Friendships, Diversity as Core to Success
January 13, 2016

Secret to Solving Gender Imbalance in IT: Parent the Way They Do in China
December 14, 2015


monster

These managers share the worst ways employees quit their jobs
December 09, 2015

This is the absolute best (and worst) career advice your parents gave you
November 25, 2015


info-age

Women in IT Awards 2016 – finalists revealed
December 7, 2015

Why can so few FinTech firms boast of gender diversity?
February 2, 2016


ISO-Agents

As Chargebacks Rise for Merchants, ISOs Respond
December 3, 2015


Go-bankingRates5 Ways to Successfully Climb the Career Ladder
November 30, 2015


mycorpo

Three Types of Fraud That Impact Your Business
November 30, 2015


How Close Are We to Biometric Credit Cards? Closer Than You Think, Whether You Want Them or Not
August 8, 2016

What Facebook Can Teach Financial Institutions About Young Americans and Banking
January 28, 2016

Fees Down, Tougher Security Features Mark New Era For Gift Cards  
November 28, 2015


TruPath-Logo
Monica Eaton-Cardone, Co-Founder & COO of Chargebacks911
November 23, 2015


The Green Sheet Features Chargebacks911

Resolutions + neutraceuticals = chargebacks
March 28, 2016

The new world of chargeback management
March 14, 2016

Chargebacks911 alert, EMV may harm subscription-based e-commerce
November 23, 2015

Merchants profit from automated retail sytems
November 09, 2015

Payments industry advances on 2015 Inc. 500/5000
September 28, 2015


sitepoint

9 Entrepreneurs And The Companies They’re Thankful For
November 20, 2015


lifehack

20 Hobbies That Can Make You a Better Boss at Work
November 20, 2015


succes

3 Inspiring Life Lessons I Learned From Everyday Heroes
August 9, 2016

4 Healthy Habits You Already Know but Aren’t Doing
July 22, 2016

The 9 Personalities a Startup Needs to Be Successful
November 12, 2015


Visa’s New Chargeback Process? Will it Work?
May, 2017

Women More Likely to Engage in Friendly Fraud?
September, 2016

Reversing Friendly Fraud Chargebacks: You Can’t Win if You Don’t Play
January, 2016

Guest Perspective: The Hidden Problem of Friendly Fraud
November 12, 2015

Digital Subscriptions Top List of U.K. Sectors Vulnerable to Chargebacks
February 1, 2016

 

Listen to the Podcast here:


changeboard

Understand yourself, before leading others
November 3, 2015


Social Media In-App Shopping Boosts Ecommerce Earning Potential
December 9, 2016

Impending Impact of New PayPal Visa Deal on Payments Industry and Merchants
August 22, 2016

Fraud Challenges Rising for U.S. Merchants
June 16, 2016

Rising Payment Fraud in UK Overwhelming Merchants with Misunderstood Chargebacks
April 26, 2016

Target’s Digital Growth May Mean Increased Chargeback and Fraud Losses
April 20, 2016

The EMV Shift Has Arrived: What Now?
October 31, 2015

Why Online Retailers are Unprepared for Fraud this Holiday Season
October 26, 2015

Will Mobile Payments Soon Reign Supreme?
September 21, 2015


MasterCard and Visa challenged to remain competitive
January 19, 2016
Monica Eaton-Cardone shortlisted for Women in IT Awards 2016
December 14, 2015
“The chargeback problem, including friendly fraud, has been the neglected bane of the merchant world.”
October 29, 2015
“Educate women on opportunities,” says Monica Eaton-Cardone
February 2, 2015


retail-times

Summer ticketing fraud leading to rising chargeback costs, Global Risk Technologies reports
September 19, 2016

Digital Goods Merchants Struggling to Keep Control of Their Fraud Problem, says Global Risk Technologies
October 27, 2015

Majority of chargebacks are fraudulently placed, reports new Global Risk Technologies white paper
March 08, 2015


voa

Mobile Payments Gaining Ground, But Hold on to Your Wallet
October 23, 2015


rewrite

Meet IT Manager 2.0: Now More Vital Than Ever
October 19, 2015


mobile-enterprice

Mobile Industry on the Move
October 17, 2015


into-tomorrow

Dave Graveline Interviews Monica Eaton-Cardone
October 16, 2015


mobile-marketing

Mobile Payment Security Study Reveals Security Risks
October 08, 2015


ew

Monica Featured on Diversify Your Staff
Volume 16 No.3 pages 56 & 57


apparel-news

Say Goodbye to Magnetic Stripe Credit Cards in October
September 3, 2015


business-for-breakfast

Friendly Fraud Discussion by Monica
Sound file located on CB911 website


SC-magazine

Women in IT Security: You’ve come a long way, baby…but not far enough.
August 24, 2015


retail-fraud

Why European retailers need to pay attention to the USA’s late adoption of EMV
August 20, 2015


silive

Cyber shoplifting costing retailers billions, driving up prices
August 14, 2015


retails-systems

A Losing game
Click to View the PDF


focus-atlanta

The Dangers of an Uneducated Consumer as EMV Technology is Adopted
August 4, 2015


media-con

Electronic Payments: Monica Eaton-Cardone Comments on Possibility of Cashless Society
August 3, 2015


wall-street-journal

Technology We Hate: CIOs Name the Tech That Needs to Adapt or Die
Dec 29, 2015
CIOs Weigh Windows 10 Integration, New Features
July 29, 2015


boulin-news

Silicon Valley’s problem with “the other sex”
July 24, 2015


payments-journal

Approaching Chargebacks from the Defense to Offense
July 20, 2015


about-money

Card Rules (Currently) Make Cyber-Shoplifting Easy
July 21, 2015


Forbes

Six Most Common Merchant Pitfalls Revealed In New Chargebacks Playbook
July 20, 2015


total-retails

Innovative Attempts to Unite E-Commerce and Brick-and-Mortar
November 4, 2016

Accept Mobile Payments, Prevent Mobile Fraud
July 15, 2015

10 Tips for Online Merchants to Combat Holiday Chargebacks
January 29th, 2015

5 Ways to Combat ‘Friendly Fraud’
October 15, 2013

3 Tips to Reducing Chargebacks
May 15, 2013


payments-journal

How to Fight a Bogus Debit Card Charge
June 9, 2015


streetInsider

Gender-Diversity Could be Holding IT Industry Back in Innovation
May 14, 2015


computeworld

Tech camps for girls: Don’t let your daughter miss out
May 25, 2016

Moms in Tech: Tales and tips from the IT trenches.
May 7, 2015


ibInbusiness

Take five: Will women get left out of tech jobs?
May 7, 2015


Business-Journals

Monica Eaton-Cardone Warns Future Generation of Women at Risk of Getting Pushed Out of STEM Jobs
April 14, 2015


nextgov

Why women need a bigger role in Federal IT leadership
April 3, 2015


payment-source

PayPal’s Network Deals Have an Unwelcome Chargeback Surprise
September 19, 2016

Shift to Digital Payments Enables More Friendly Fraud
March 19, 2015

Watch Out for Friendly Fraud, New Fees: Global Risk Technologies’ CIO
January 26, 2015


the-enterprice-project

Want to enable women to lead in tech? Encouragement and acceptance are key
March 06, 2015


startUp-beat

Are you ready for a cashless future? Mobile commerce value expected to triple by 2020
October 31, 2016

Women and startups – the numbers
March 3, 2015


finance-review

Card scheme providers improving the customer buying experience, but need to balance the risk
January 20, 2016

2015: Disrupting a thriving new ecosystem of fraudsters.
January 24, 2015


silicon-rep

The Five-Minute CIO: Monica Eaton, Global Risk Technologies
January 16, 2015


the-payers

Will Europe Digital Single Market increase fraud and chargebacks?
February 22, 2017

Fraud prevention: challenges and opportunities – 2017 predictions
January 30, 2017

E-stores lose over USD 40 billion annually to chargebacks, and the problem is growing by 41 percent
January 23, 2017

Black Friday and Christmas shopping bring seasonal chargebacks
October 4, 2016

European cardholders in precarious position because of friendly fraud
July 13, 2016

Chargebacks911 urges merchants to deal with chargebacks
April 27, 2016

Monica Eaton-Cardone, Global Risk Technologies: “Chargebacks, friendly fraud and their impact on merchants”
June 3, 2015


money-watch

This fraud may be “friendly,” but costs are high
December 10, 2014


abc7-news

I-TEAM: FRIENDLY FRAUD
August 20, 2014


website10

42-Year-Old Credit Card Law Hurting Online Retailers
September 28, 2016

Women Commit More E-Commerce Fraud than Men
September 19, 2016

Merchants Fight for Protection from Fraudulent Chargebacks
April 06, 2013


NYT-s

Disputing a Charge on Your Credit Card
January 25, 2013