Start date: September 19, 2016

End date: September 23, 2016

Location: Marina Bay Sands Hotel, Singapore


Airline ticketing is a hot target for eCommerce fraud—friendly fraud in particular. With Monica serving as one of the world’s foremost experts on chargebacks and friendly fraud, event organizers thought she would be a natural choice for the IATA World Financial Symposium in Singapore this September.

The IATA World Financial Symposium 2016 attracts as many as 800 executive-level travel professionals, payments experts, and vendors from around the world. In addition to extensive, valued information on new developments throughout the airline industry, attendees will also benefit from presentations based on the real-world experiences of several C-level, high-profile speakers.

Alan Joyce (CEO, Qantas Airways) and Alexandre de Juniac (CEO, IATA) are both on the roster, along with Monica Eaton-Cardone.

Chargebacks, Debit Memos & Friendly Fraud

Monica’s presentation, Chargebacks, Debit Memos & Friendly Fraud, takes place September 22 and runs from 7:15-8:45. Attendees will be treated to a complimentary breakfast while they learn about the widespread misconception of chargebacks in the payments industry.

Monica has plenty of actionable tips and strategies to pass along. With friendly fraud on the rise in the airline and travel industries, this information has never been more highly-valued.

Monica’s company, Chargebacks911™, is a silver-level sponsor of this year’s event. Monica is honored to support such a prominent annual event.

Monica will be at the IATA World Financial Symposium all four days, and other Chargebacks911™ representatives will be available as well at booth #41.

Learn more about the IATA World Financial Symposium here.

IATA World Financial Symposium 2016

September 19-23, 2016

Marina Bay Sands Hotel


Chargebacks, Debit Memos & Friendly Fraud

Monica Eaton-Cardone

September 22, 2016


Event Recap

Monica and her fellow Chargebacks911™ representatives had a wonderful experience at the IATA World Financial Symposium. “It was great to be able to talk with so many people interested in hearing about the prospect of friendly fraud in the travel industry,” Monica commented.

The Chargebacks, Debit Memos & Friendly Fraud presentation was well-received by the crowd, and generated a great deal of enthusiasm among attendees interested in the strategies to lighten the burden of friendly fraud in the industry. We’re looking forward to next years event, and we hope to see you there!

Monica Cardone