April 20, 2016

Current Global Fraud Trends: Providing Insight and Analysis

Recap of the Fifth-Annual Operations Summit Event Last week, Cincinnati welcomed the Fifth-Annual Operations Summit, a great international conference for the omnichannel ecommerce ecosystem. Event organizers invited me to answer a series of questions, contributing my thoughts to the Preventing Fraud in a Global Ecommerce World panel. Here is a sampling of our insight and analysis. Q: What are the …

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April 12, 2016

How Will Millennials’ Opinion on Debt Impact the Economy?

Millennials Swear Off Credit Cards and Impact the Economy in a Big Way Recent data published by Experian revealed some interesting facts about the much-discussed Millennial generation and their relationship with credit cards. According to the data, about 67% of all Millennials (people roughly between the ages of 18 and 35) carry a credit card, even though 64% of the …

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April 8, 2016

Money 20/20 Europe Highlights

My Favorite Sights and Sounds From This Week’s Convention The Money 20/20 Europe convention will likely go down as one of the most high-profile events in the world for the FinTech industry, and I was honored to be a part of it. As the conference was winding down, I took a few moments to reflect on what an incredible experience …

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March 22, 2016

Correcting Gender Bias: People & Technology Each Have a Role

A Level Playing Field Benefits Everyone, and Everyone Has a Part to Play It’s no secret that gender inequality in the workplace is a problem. Women are underrepresented in leadership and business roles across the board, while those who manage to make it are still paid substantially less than their male counterparts. Studies suggest that companies who draw on a …

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March 11, 2016

Pinterest: Helping Shape the Future of Ecommerce

The Social Media Platform That’s More Than Just an Image Sharing Site The fact that social media can be a seriously useful tool for ecommerce is no great secret. However, even some fairly savvy merchants and marketers might not be fully leveraging one of the best and fastest-growing platforms in the social media game. No matter what you’re selling, Pinterest …

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February 29, 2016

Entrepreneurial Success: 3 Essentials You Can’t Do Without

Three Things That Powerfully Impact an Entrepreneur’s Success Entrepreneurship is a career path chosen by many, but few succeed. Why? What helps ensure success for those who seek it? I was recently reminded of three powerful ideas that can significantly improve the odds of turning your entrepreneurial venture into a success. Turning Your Ideas Into Reality I was recently asked …

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February 24, 2016

Shopping Cart Abandonment: Ecommerce’s $4 Trillion Money Pit

The Struggle to Boost Ecommerce Conversion and Reduce Cart Abandonment According to Listrak, more than 75% of ecommerce shoppers over the last 6 months have abandoned their shopping cart. According to Business Insider, that translates to nearly $4 trillion annually in lost sales opportunities. Fortunately, there are numerous simple fixes which can help merchants recover those lost sales. Why Do …

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February 9, 2016

Do Mobile Card Readers Leave Merchants Vulnerable to Fraud?

Mobile Card Reader Fraud

A “Square” Deal on EMV Liability For many independent merchants, especially those with portable operations or who only handle occasional card transactions, the arrival of mobile card readers like the Square Reader and PayPal Here was a godsend. On the surface, it appears that merchants simply sign up for the service, get their reader and start accepting credit cards. However, …

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January 20, 2016

Card-Not-Present Fraud: 10 Things Merchants Need to Know

Think You Understand Card-Not Present Fraud? Think Again. For online merchants, card-not-present fraud is a viable threat to their revenue. Unfortunately, most eCommerce merchants don’t fully understand the realities of this ever-present danger. The recently released True Cost of Fraud report revealed that for the first time, card-not-present merchants lost over 1% of revenue to fraud. The bad news? The …

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January 8, 2016

Converting Bitcoin to PayPal: A Losing Game

Why PayPal is NOT the Answer for Converting Everyone’s Favorite Cryptocurrency It’s not hard to understand why one might want to convert Bitcoins into US Dollars, Euros, Yen or some other currency. Bitcoins are currently exchanging at a rate of more than $400 each, and despite the incredible exchange rate, Bitcoin acceptance, especially outside of the net realm, is still …

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