August 10, 2023

What to Expect From PSR1 & PSD3?

On June 28th, the European Commission unveiled its proposed revisions for transforming the EU’s payments law. Known as the third Payment Services Directive, of PDS3, these new regulations aim to strengthen consumer protections and competitiveness in the electronic payments realm. The European Commission has recently proposed this as a shift toward a more digitally-driven and broader financial landscape. It should …

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July 27, 2023

How B2B Tech Will Drive Innovation in the Near Future

Anyone in fintech will tell you that business-to-consumer advances have largely propelled innovation. That said, some commentators have observed that, in the near future, business-to-business advancement is going to be the force driving innovation as it tries to catch up. These commentators expect B2B innovation to catch up and eventually pass B2C innovation on its way to fintech dominance. While …

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July 12, 2023

Impending Open Banking Rules Make Bank-Fintech Collaboration a Must

As I’ve discussed a few times on this blog, the pursuit of industry collaboration in recent years is a positive development. This is especially true given that United States regulation around open banking will make it a necessity, sooner or later. Last October, the Consumer Financial Protection Bureau (CFPB) unveiled a new open banking framework. It will have far-reaching consequences …

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June 28, 2023

Opening a Dialogue With Conversational Commerce

In the eCommerce market, you always have to be on the lookout for “the next big thing” to help offer a competitive edge. Bots and new technology can help businesses drive sales online by creating a more personalized, one-on-one experience for buyers. This is part of an increasingly popular strategy being referred to as conversational commerce. Conversational commerce presents some …

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June 14, 2023

Guy Harris & Eric M. Hoffman Joining the Chargebacks911® Board!

I’m very excited to announce the appointment of payments industry leaders Guy Harris and Eric M. Hoffman to Chargebacks911! Guy is joining us as our new Chairman of the board, while Eric will take a position as our President of Interbank Solutions and will also serve as a board member. This is a fantastic development; it’s rare to find two …

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May 31, 2023

The Need for Nuanced Accountability in Fintech

As the founder of Chargebacks911, I’ve taken it upon myself to champion the cause for a more nuanced approach to accountability within the diverse fintech landscape. This includes all the players in the game: money movers, payment processors, and software technology service providers. All work together to serve as a conduit for payments. In recent years, the fintech sector has …

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May 17, 2023

What Will Changes to the FTC Negative Option Billing Rules Mean for Merchants?

Just recently, the Federal Trade Commission (FTC) proposed changes to their Negative Option Billing rules for merchants. These changes could bear significant implications for subscription-based businesses. The FTC’s Negative Option Billing rules govern scenarios where customers are charged on an ongoing basis until they cancel a service. This is a common practice for subscriptions, trial offers, continuity plans, and pre-notification …

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May 4, 2023

How Chargebacks Affect Tax Accounting

Taxes were due earlier this month. That got me thinking: what about chargebacks? Chargebacks can have a significant impact on your business’s reportable revenue. However, even a lot of skilled accounting professionals are unclear about how chargebacks, and the revenue lost as a result, should be reported for tax purposes. It’s important to know how to report chargebacks to the …

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April 20, 2023

Shopping Decisions are Based on Habit, but That’s Not the Only Factor

For a lot of value-conscious shoppers, certainty in what they’re buying is more important than getting a deal on an unfamiliar product that may not work or that they may not like. Of course, that’s only true to a point. Many decisions that consumers make are based on habit. However, that habit is cross-referenced against a kind of internal “risk-and-reward” …

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